Title: IDN conversion failed API Status
Last modified: April 21, 2023

---

# IDN conversion failed API Status

 *  Resolved [trofimartya1](https://wordpress.org/support/users/trofimartya1/)
 * (@trofimartya1)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/idn-conversion-failed-api-status/)
 * Hey all!
   I need help because having this strange issue error: API Connection 
   Status: IDN conversion failed. How can I solve this? There is no caching system
   nor cdn connected. Debug info
 *     ```wp-block-code
       <?xml version="1.0"?>
       <RatingServiceSelectionRequest xml:lang="en-US">
         <Request>
           <TransactionReference/>
           <RequestAction>Rate</RequestAction>
           <RequestOption>Shop</RequestOption>
         </Request>
         <Shipment>
           <Service>
             <Code/>
             <Description/>
           </Service>
           <Shipper>
             <ShipperNumber>3E549W</ShipperNumber>
             <Address>
               <AddressLine1>P.O. Box 300. Abilene, Texas 79604</AddressLine1>
               <City>Abilene</City>
               <StateProvinceCode>TX</StateProvinceCode>
               <PostalCode>79604</PostalCode>
               <CountryCode>US</CountryCode>
             </Address>
           </Shipper>
           <ShipFrom>
             <Address>
               <AddressLine1>P.O. Box 300. Abilene, Texas 79604</AddressLine1>
               <City>Abilene</City>
               <StateProvinceCode>TX</StateProvinceCode>
               <PostalCode>79604</PostalCode>
               <CountryCode>US</CountryCode>
             </Address>
           </ShipFrom>
           <ShipTo>
             <Name/>
             <CompanyName/>
             <AttentionName/>
             <Address>
               <AddressLine1>1220 Lake Bradford Rd</AddressLine1>
               <City>Tallahassee</City>
               <StateProvinceCode>DC</StateProvinceCode>
               <PostalCode>32304</PostalCode>
               <CountryCode>US</CountryCode>
             </Address>
           </ShipTo>
           <Package>
             <PackagingType>
               <Code>02</Code>
               <Description/>
             </PackagingType>
             <PackageWeight>
               <Weight>2</Weight>
               <UnitOfMeasurement>
                 <Code>LBS</Code>
                 <Description/>
               </UnitOfMeasurement>
             </PackageWeight>
             <PackageServiceOptions/>
           </Package>
           <ShipmentServiceOptions/>
         </Shipment>
       </RatingServiceSelectionRequest>
       ```
   
    -  This topic was modified 3 years, 1 month ago by [trofimartya1](https://wordpress.org/support/users/trofimartya1/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fidn-conversion-failed-api-status%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [trofimartya1](https://wordpress.org/support/users/trofimartya1/)
 * (@trofimartya1)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/idn-conversion-failed-api-status/#post-16675073)
 * Ok problem related to PHP version. 8.1.13 version if to be more specific.
   Switched
   back to 7.4

Viewing 1 replies (of 1 total)

The topic ‘IDN conversion failed API Status’ is closed to new replies.

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 * Last reply from: [trofimartya1](https://wordpress.org/support/users/trofimartya1/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/idn-conversion-failed-api-status/#post-16675073)
 * Status: resolved