I just checked IE10 and everything is working fine for me. Does it work in IE9 for you? Can you check on a different PC?
Let me know what you find out. Thanks!
Sorry for the wrong information! IE 10 is working. Every browser is working!!
I’ve been researching this problem and found the real issue:
When I’m enabling the header no ticker will be shown, because the width of the banner text is always zero. Maybe it’s because of the pressworks theme?
When I dont’t enable the header everything works fine. Do you think you can fix this?
For you understanding I did the following: I’ve posted on two blogs the same ticker. Sorry, German Pages.
On http://www.externerdatenschutzbeauftragter.at/ you can see the working ticker on the right side menue above the search field.
On http://www.externerinformationssicherheitsbeauftragter.at/ you can see just the header “DIENSTLEISTUNGEN”. When you compare the html you’ll see the same code on both sites
<div style="height: 50px; width: 0px; display: block;" class="mtphr-dnt-tick mtphr-dnt-clearfix"><a href=... but one with width: 0px; and the other with width: 300px;
It’s independend from the rotation settings (fade, …) and global settings also don’t help.
I’m not so experienced in debugging the whole stuff. Can you find the problem and give me a hint how to fix it please?
The width of the ticker is dependent on the containing elements width… so, if the element surrounding the ticker has no width, then the ticker has no way of determining it’s width.
There is a setting within each ticker to manually set a width in this scenario. Global Settings (metabox) > Ticker Width
Looking at your second link, part of you issues probably have to do with the float you have set on all h3 tags on your site. Add the following custom css and see if you get different results:
h3.mtphr-dnt-title {
float:none;
}
The Ticker Width settings did not work.
I’ve added the css code and everything works fine now.
Thank you so much for your help and the solution of my problem!
