If activate quiccloud CDN, different site is loaded and no access to wp/admin/ | ww.wp.xz.cn

Resolved barnez
(@pidengmor)

4 months, 3 weeks ago

As per the title, when quic.cloud CDN is activated a different website (see here) is loaded on the front end, and I am unable to access the wp/admin/dashboard. If I ByPass the CDN in the quic.cloud admin settings, normal behaviour resumes.

In the quic.cloud admin, the DNS Domains Status is OK and the kevin.quicns.net and jon.quicns.cloud nameservers are correct.

Report Number: PMDSIMKF

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support litetim
(@litetim)

4 months, 3 weeks ago

@pidengmor
Thank you for report.
Looking over the settings and QC account I see that server ip from LSC( https://docs.litespeedtech.com/lscache/lscwp/general/#server-ip ) is not the same as the one set in QC admin( read this section https://docs.quic.cloud/troubleshooting/imageopt/#incorrect-server-ip).
Please use a IPV4 for both, and make sure is the correct server IP.

Thread Starter barnez
(@pidengmor)

4 months, 3 weeks ago

Resolved. Thanks for the suggestion.

To anyone reading, the server IP needed to be updated in Litespeed Cache >> General >> General Settings >> Server IP AND Quic.Cloud >> [domain] >> Settings >> Server IP.

Plugin Support litetim
(@litetim)

4 months, 3 weeks ago

@pidengmor glad you resolved it 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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4 replies
2 participants
Last reply from: litetim
Last activity: 4 months, 3 weeks ago
Status: resolved