Title: I’m getting error “Undefined offset”
Last modified: April 9, 2022

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# I’m getting error “Undefined offset”

 *  Resolved [corido01](https://wordpress.org/support/users/corido01/)
 * (@corido01)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-3/)
 * Undefined offset: 0 in /home/customer/www/tribe365.online/public_html/wp-content/
   plugins/popup-builder/com/classes/PopupLoader.php on line 78
    -  This topic was modified 4 years, 2 months ago by [corido01](https://wordpress.org/support/users/corido01/).

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/im-getting-error-3/#post-15546124)
 * Dear [@corido01](https://wordpress.org/support/users/corido01/) ,
 * Thank you for reporting this.
    We would need more details though.
 * 1) Can you let us know the action you took before getting the mentioned error
   message?
 * 2) Can you send the system information file to us?
    You can retrieve it from 
   here:
 * [How to Retrieve the “System Information” File](https://help.popup-builder.com/en/article/how-to-retrieve-the-system-information-file-19wirum/)
   
   Please send it via wetransfer.com using the link retrieving option. Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)
 * Looking forward to your reply.

Viewing 1 replies (of 1 total)

The topic ‘I’m getting error “Undefined offset”’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/im-getting-error-3/#post-15546124)
 * Status: resolved