Title: I’m getting error
Last modified: March 21, 2023

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# I’m getting error

 *  Resolved [pleasure94](https://wordpress.org/support/users/pleasure94/)
 * (@pleasure94)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-4/)
 * I have this error and I can’t enter access key.
 * **Errors:**
 * **2023-03-21 07:54:23: Access key validating: Unknown access key.**
 * **2023-03-21 07:54:48: Getting access key automatically: SERVER_ERROR NO: 5 MSG:
   There is no access to add a new service.**

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-4/#post-16579333)
 * Hello, [@pleasure94](https://wordpress.org/support/users/pleasure94/).
 * Did you click the button of getting the key automatically? Most likely the email
   address or the website URL is already taken.
 * Please, add your website and get your Access key manually. The guide is here:
   
   [https://cleantalk.org/help/add-website](https://cleantalk.org/help/add-website)
 * Did it help?
 *  Thread Starter [pleasure94](https://wordpress.org/support/users/pleasure94/)
 * (@pleasure94)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-4/#post-16579412)
 * AH I see I’m using the Anti-Spam plugin with automatic access key, and I installed
   the security plugin and I think I can’t get 2 access keys with the free version
   of my account. ( I guess I need to subscribe ).
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-4/#post-16579478)
 * It’s possible to add several websites under a CleanTalk Trial License. Each website
   will have its own Access key. It’s true for the Anti-Spam service and for the
   Security service as well.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘I’m getting error’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/im-getting-error-4/#post-16579478)
 * Status: resolved