Title: Image Attachment Last modified: January 21, 2018 --- # Image Attachment * Resolved [stuback](https://wordpress.org/support/users/stuback/) * (@stuback) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/) * Hi, * I was running through a test with adding/uploading an image to a review. First I noticed the image was confined to set dimensions by the plugin which is great! I see that the image is stored in media as it should. However, when I try and edit the image dimensions within the edit image function within media, it will not reflect the new size in the review of the product. Media renames this image and stores the original in case you would ever need to restore to original size. I tried to delete the review image in media, but it didn’t delete the review image? I cleared cache with same result. I went in to uploads via ftp and deleted the image. I refreshed the product page and the image still exists. The only way to delete the image is to delete the entire comment. * Where do you store the upload images for customer reviews? * Suggestion: * – Allow us to specify display dimensions and stored media dimensions. This will help when people try to upload a high res large iphone image, etc. * – Allow us to specify set amount of uploads. * Kind Regards Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [CusRev](https://wordpress.org/support/users/ivole/) * (@ivole) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9889627) * Thanks for thoroughly testing the plugin! This helps a lot in development. * > I tried to delete the review image in media, but it didn’t delete the review > image? I cleared cache with same result. I went in to uploads via ftp and deleted > the image. I refreshed the product page and the image still exists. * I think that if you clear cache after deleting image from FTP, it will stop being show on the product page. * > The only way to delete the image is to delete the entire comment. * Yes, it the preferred way to do this right now. * > Where do you store the upload images for customer reviews? * In the standard WordPress ‘uploads’ folder. * > – Allow us to specify display dimensions and stored media dimensions. This > will help when people try to upload a high res large iphone image, etc. * I can add an option to customize the maximum size of uploaded picture. Will it be sufficient? Also, I think we shouldn’t put too many restrictions on parameters of uploaded pictures because customers will simply give up if they need to additionally edit picture before upload. * > – Allow us to specify set amount of uploads. * It is possible to add this feature. Is the current limit of 3 pictures too low or too high for you? * Thread Starter [stuback](https://wordpress.org/support/users/stuback/) * (@stuback) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9891529) * Thanks for the quick reply: * > -I think that if you clear cache after deleting image from FTP, it will stop > being show on the product page. * I have tested further and the only way to delete the attached image is by deleting the entire review. The edit image function within media tab should allow the new dimensions set to take effect with your plugin. Currently the two are not communicating past the storage point. Deleting via ftp has no effect, nor does deleting from media – only via comment. * Side Note: I use plugin organizer to only allow plugins to run where needed. I have to allow your plugin full access to be able to upload images via review on my site. If I turn off upload of images via your plugin, then the reviews work fine granting only product page & admin access. Not sure where else your plugin needs access for image uploads. I also disabled the organizer entirely to test the image upload function mentioned above with same results. * I do like how the image opens in my specified lightbox (foobox)or any lightbox. This is very handy! * > -I can add an option to customize the maximum size of uploaded picture. Will > it be sufficient? Also, I think we shouldn’t put too many restrictions on parameters > of uploaded pictures because customers will simply give up if they need to > additionally edit picture before upload. * Yes, this would be good. * > -It is possible to add this feature. Is the current limit of 3 pictures too > low or too high for you? * Current picture upload quantity is fine at 3, but might be helpful to have a switcher in admin to control 1,2,3, without editing code. I myself prefer 1 only, but no big deal. * I guess the goal here for me is to manually edit uploaded images via media function. This way I can keep in check larger images that can be reduced in size. This way I could even compress them via 3rd party and put them back if need be. Just need the plugin and media edit to work together. * – My primary need is also the “load more” function after a certain set of nested reviews such as, 5 or however many. Customers that choose to manually add a comment via my site probably will lose interest if they need to scroll through 20 reviews to leave one. Page would load faster too. * – The ability to add an image on your review form would be excellent! * I have to say, this is the cleanest review plugin that I’ve used to date. I’ve used many. I like the familiar “Amz” look, style and simplicity. * Thanks, * Stu * Plugin Author [CusRev](https://wordpress.org/support/users/ivole/) * (@ivole) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9897007) * Thanks for providing additional comments. * 1. I will check if it possible to make pictures attached to reviews updatable via Media Library. * 2. Options to customize maximum size of uploaded picture and maximum quantity of files will be added in next versions. * 3. “Load more” button – I think that it is not necessary to scroll through pages of reviews to leave one. The review form is always shown on the first page. So, I don’t really see a very strong demand for this feature. * 4. Upload of images on aggregated review forms will be added in one of the next versions. * Thread Starter [stuback](https://wordpress.org/support/users/stuback/) * (@stuback) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9900236) * Thanks! * > – 3. “Load more” button – I think that it is not necessary to scroll through > pages of reviews to leave one. The review form is always shown on the first > page. So, I don’t really see a very strong demand for this feature. * I’ve seen a few review plugins that allow you to leave the review at the top of the review list vs leaving it at the bottom of the list but… * You wouldn’t need pagination for ajax powered queries as the “load more” would cascade down without need for a new url. You could set the nested reviews before“ load more” to set number such as 5 or 10. Everything would stay on the same page. In this fashion you could just leave the review box at the bottom of the page by default. * – Might be cool to also allow people to report inappropriate reviews. Just a thought. * Thanks * Plugin Author [CusRev](https://wordpress.org/support/users/ivole/) * (@ivole) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9904211) * Options to customize maximum size of uploaded picture and maximum quantity of files have been added in version 3.19. Please update the plugin and let me know in case of any issues. * Thread Starter [stuback](https://wordpress.org/support/users/stuback/) * (@stuback) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9904436) * Nice! Yes, this seems to work well. However, the delete/edit image via media still a no go. * Thanks, the improvement. It’s useful. * Plugin Author [CusRev](https://wordpress.org/support/users/ivole/) * (@ivole) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9909801) * Great! Integration with Media Library is still work in progress. * Plugin Author [CusRev](https://wordpress.org/support/users/ivole/) * (@ivole) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9937163) * The possibility to use Media Library for editing/deleting pictures attached to reviews was added in version 3.20. This feature will only work with new reviews( submitted after update). Please update and let me know if there are any problems. * I think that I won’t be adding “Load more” button at this moment because it might have a negative impact on SEO. Search engines love unique content (such as authentic reviews of your customers) and with ajax we will essentially hide the reviews from indexing. Many users of the plugin might not appreciate such a modification. * Thread Starter [stuback](https://wordpress.org/support/users/stuback/) * (@stuback) * [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9940639) * Brilliant! Works like a charm. Edit and delete images via Media Library! Thank You * No big deal about the infinite load more feature. Valid reasons for sure. * Thank you kindly for your efforts. * Stu Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Image Attachment’ is closed to new replies. * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev =2532349) * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/) * 9 replies * 2 participants * Last reply from: [stuback](https://wordpress.org/support/users/stuback/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/image-attachment/#post-9940639) * Status: resolved