Title: Image error
Last modified: November 27, 2025

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# Image error

 *  Resolved [Vu Tru So](https://wordpress.org/support/users/vutruso/)
 * (@vutruso)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/image-error-18/)
 * Is this error linked to shortpixel?
 * Because some images have errors as follows
 * [https://kosmos.vn/wp-content/uploads/2025/11/lop-thep-giang-cheo-giup-gia-tang-do-cung-va-on-dinh-ket-cau-cua-tam-3d-panel.jpg](https://kosmos.vn/wp-content/uploads/2025/11/lop-thep-giang-cheo-giup-gia-tang-do-cung-va-on-dinh-ket-cau-cua-tam-3d-panel.jpg)
 * [https://prnt.sc/zvne2khd5pJX](https://prnt.sc/zvne2khd5pJX)
 * [https://prnt.sc/K403-xvO2SfT](https://prnt.sc/K403-xvO2SfT)
 * Active plugins may cause errors!
   Shortpixel, Litespeed
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-error-18%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Pedro](https://wordpress.org/support/users/petredobrescu/)
 * (@petredobrescu)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/image-error-18/#post-18734174)
 * Hello [@vutruso](https://wordpress.org/support/users/vutruso/),
 * From what I can see, all the images on the given page are working now. For your
   information, we have mechanisms to prevent such situations where corrupt/incomplete
   images would reach your website (if they come from our optimization API). However,
   if something happens at your server level (such as timeouts, php processes being
   killed, hosting limitations around file operations, etc.), this kind of situations
   may appear. This is very rare and is usually solved by re-optimizing the image
   in discussion (or restoring it from the backup and optimizing it again at a later
   time).
 * Please tell me if you still need our assistance with this.
 *  Plugin Support [Adrian](https://wordpress.org/support/users/adrianrus/)
 * (@adrianrus)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/image-error-18/#post-18734177)
 * Hi [@vutruso](https://wordpress.org/support/users/vutruso/) ,
 * Thank you for your message and for using ShortPixel! 🙂
 * No this shouldn’t be related to our plugin at all!
 * I’ve also just checked the page you mentioned and all images seem to be loaded
   correctly, nothing seems to be missing. Screenshot: [https://prnt.sc/57U-fLlJYQrR](https://prnt.sc/57U-fLlJYQrR)
 * Could you please confirm if you still encounter any issues?
 * All the best,
 *  Thread Starter [Vu Tru So](https://wordpress.org/support/users/vutruso/)
 * (@vutruso)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/image-error-18/#post-18734178)
 * Thanks for the feedback.
 * I will monitor further, if the situation persists I will let you know.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Image error’ is closed to new replies.

 * ![](https://ps.w.org/shortpixel-image-optimiser/assets/icon-256x256.gif?rev=3245715)
 * [ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF](https://wordpress.org/plugins/shortpixel-image-optimiser/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortpixel-image-optimiser/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shortpixel-image-optimiser/)
 * [Active Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shortpixel-image-optimiser/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Vu Tru So](https://wordpress.org/support/users/vutruso/)
 * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/image-error-18/#post-18734178)
 * Status: resolved