Title: Image error – please help!
Last modified: August 20, 2016

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# Image error – please help!

 *  [rovesandroams](https://wordpress.org/support/users/rovesandroams/)
 * (@rovesandroams)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/)
 * I’m not great but not terrible at html and wordpress, but this issue really has
   me stuck.
 * On my website, [http://www.rovesandroams.com](http://www.rovesandroams.com), 
   pretty much all the images aren’t loading. I have no idea why, and what the error
   symbol means that has replaced them..see here [http://www.rovesandroams.com/text/](http://www.rovesandroams.com/text/)
 * All the files in my media folder are still there, but also show this error symbol.
 * I have updated all my plugins, and WordPress too and really can’t think of an
   answer.
 * Please please help, even if you only know what the error means!
 * Many thanks!
 * Lucy

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030282)
 * Just reset your permalinks and see what happens.
 *  Thread Starter [rovesandroams](https://wordpress.org/support/users/rovesandroams/)
 * (@rovesandroams)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030285)
 * Thank you for your suggestion Krishna.
 * I tried it, but it just gave me another error 🙁
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030288)
 * Try deactivating all the plugins, delete the inactive plugins and revert to Twenty
   Eleven theme and see if the problem still persists.
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030293)
 * [@rovesandroams](https://wordpress.org/support/users/rovesandroams/)
 * AVG antivirus alerted me to a possible javascript exploit being present when 
   your site loaded the first time, however checking your site with the Sucuri scanner
   didn’t reveal anything helpful in that regard.
 * [http://sitecheck.sucuri.net/results/www.rovesandroams.com/](http://sitecheck.sucuri.net/results/www.rovesandroams.com/)
 * The rather generic AVG alert seemed to be indicating a possible “Black Hole Exploit
   Kit” type of issue.
 * As far as the images go, the server responses contain 404 errors for a lot of
   your images. [Your 2012 uploads directory](http://www.rovesandroams.com/wp-content/uploads/2012/)
   seems to be missing the folders for months 05, 06, and 07. That would explain
   the 404 errors, because the missing image urls seem to be looking in the 05, 
   06, and 07 directories. They just aren’t there.
 * [edit] ..you can protect those directories from casual browsing with an “Options-
   Indexes” entry in your .htaccess file.
 *  Thread Starter [rovesandroams](https://wordpress.org/support/users/rovesandroams/)
 * (@rovesandroams)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030305)
 * Thanks so much Clayton – what a thorough answer 🙂
 * I see what you mean about the directories list; I don’t know how to fix this 
   without just removing all the images from my previous posts and uploading them
   again. They seem to be lost forever on my wordpress!
 * I’ve never heard of the Black Hole Exploit Kit…will research that and see if 
   I can fix it.
 * Huge thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Image error – please help!’ is closed to new replies.

## Tags

 * [error loading](https://wordpress.org/support/topic-tag/error-loading/)
 * [image](https://wordpress.org/support/topic-tag/image/)
 * [image error](https://wordpress.org/support/topic-tag/image-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [rovesandroams](https://wordpress.org/support/users/rovesandroams/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/image-error-please-help/#post-3030305)
 * Status: not resolved

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