Title: Image issues
Last modified: April 12, 2018

---

# Image issues

 *  [sy19](https://wordpress.org/support/users/sy19/)
 * (@sy19)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/image-issues-23/)
 * The recent updates 3.3.0 on wards has messed around with images so they now show
   in different sizes. It really makes the site look untidy. I opened a support 
   topic but the answer I received was not helpful and didn’t address the fact that
   Woocommerce have changed something that affects the way images are displayed.
   I tried to get more information but it just doesn’t look like it’s coming. I 
   have noticed this a few times when people start topics, they get an answer that
   doesn’t actually provide a solution and then there is no further communication,
   I have been so close to finding the answer as other people have asked similar
   things but after the first response by someone from Plugin Support the elusive
   solution never appears, it’s just quite frustrating as all in all I like Woocommerce.
   What makes it really frustrating is I can see that the Plugin Support person 
   has been replying to other people but hasn’t come back to finish our conversation.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-issues-23/#post-10185382)
 * 2 posts for you to read on this topic:
 * – [https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3](https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3)
   if you want custom sizes
    – [https://github.com/woocommerce/woocommerce/wiki/Thumbnail-Image-Regeneration-in-3.3](https://github.com/woocommerce/woocommerce/wiki/Thumbnail-Image-Regeneration-in-3.3)
   if you’re having issues with background regeneration of thumbnails
 * Thanks
 *  [aground](https://wordpress.org/support/users/aground/)
 * (@aground)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-issues-23/#post-10225799)
 * Thanks for the warning. Every time I’ve updated WooCommerce I’ve had to pay a
   programmer to go in and write script to fix images. Not sure why WooCommerce 
   never addressed the “broken image” problem. Breaking images is a pretty major
   bug.
 *  Thread Starter [sy19](https://wordpress.org/support/users/sy19/)
 * (@sy19)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-issues-23/#post-10235182)
 * Hello [@aground](https://wordpress.org/support/users/aground/)
    To be honest 
   we have never had any issues with images up to this point, we use a wootheme 
   and so everything has up until recently worked fine but this update has really
   messed things around. I appreciate the work the developers do but this image 
   issue has really thrown things out for a lot of people, and what makes it worse
   is that it was meant to be done like this. They say that themes now generate 
   the image sizes instead of Woocommerce dictating the sizes, they say this gives
   theme developers more movement about the way they design themes however as there
   have been many complaints that have been flooding into Woocommerce it would seem
   that the end users do not agree with this dramatic change. I believe our theme
   sets the image sizes the same as Woocommerce does so we have no idea why our 
   images are now showing in different sizes, they were perfect before this update.
   I have hunted high and low for a usable work around and even the code that I 
   have found does not actually resolve the issue, we have to try and upload images
   that are all exactly the same size as each other which just ins’t that easy to
   achieve, all in all this has made our website look a mess and the devs only point
   us to web pages that don’t actually help, they just need to change it back and
   then it would work fine. Its a real shame as this was the best shopping cart 
   we have used.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Image issues’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [sy19](https://wordpress.org/support/users/sy19/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/image-issues-23/#post-10235182)