Image Missing in Email Notification

  • Resolved tansk

    (@tansk)


    8 years, 3 months ago

    I am using V1.18 and trying to add in an image.

    The image shows up in the admin panel when adding in using Banner. I’m using the HML option.

    When the notification is sent, the image does not show and email source shows this :

    
<p><img alt="Banner" src="" /></p>
<p style=”text-align: left;”>Hello tansk!<br /> etc etc

    The actual site is say http://private.testtest.com/. I thought the error initially was because I’ve made the site private, so the email cannot access the image. So I created another domain and had added the image : http://public.testtest.com/Banner.jpg

    The image shows when I use a browser on http://public.testtest.com/Banner.jpg

    • This topic was modified 8 years, 3 months ago by Jan Dembowski.
    • This topic was modified 8 years, 3 months ago by Jan Dembowski. Reason: Fixed formatting
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author useStrict

    (@usestrict)

    8 years, 1 month ago

    Hi @tansk,

    Sorry for the delay in getting back to you – I was not notified of this post.

    When adding images with HTML mailouts, the image is supposed to get inserted into the message as a special attachment, accessible via a <img src="..." />, as many email clients don’t like to pull images from the web.

    I’ll get back to you once I’ve tested this locally.

    Cheers,
    Vinny

    • This reply was modified 8 years, 1 month ago by useStrict. Reason: Html entities fix
    • This reply was modified 8 years, 1 month ago by useStrict. Reason: Second attempt at the entity fix
    Plugin Author useStrict

    (@usestrict)

    8 years ago

    Hi @tansk,

    I can’t replicate this locally. Have you figured anything out?

    dkheterpal

    (@dkheterpal)

    7 years, 11 months ago

    Hello there,

    I am facing a similar problem.

    Trying to attach the banner image at the top of an email template. Everything works perfectly except gmail removes the image (not showing up). I have googled out and found some tweaks and tried to implement it but nothing worked and the banner image is not displaying. I am using default wordpress wp_mail function and have tried to send the headers as html.

    I would really appreciate if any suggestion can be provided here.

    Regards,
    Deepak

    Plugin Author useStrict

    (@usestrict)

    7 years, 11 months ago

    Hi @dkheterpal,

    Are you using any mailing plugin such as Post SMTP?

    Cheers,
    Vinny

    dkheterpal

    (@dkheterpal)

    7 years, 11 months ago

    Hello Vinny,

    Thank you for your prompt response.

    I am using default wp_mail function and wordpress default phpmailer class to send emails.

    Let me know please if further information is required.

    Regards

    Plugin Author useStrict

    (@usestrict)

    7 years, 11 months ago

    Please provide a copy of one of the failed messages in .eml format. You can send it as an attachment to vinny [at] usestrict [dot] net. Make sure that it contains the full headers as I won’t be able to see much without those.

    Plugin Author useStrict

    (@usestrict)

    7 years, 10 months ago

    Hi @dkheterpal,

    Just checking if you got my previous notice as I haven’t received the eml message from you yet.

    Cheers,
    Vinny

Viewing 7 replies - 1 through 7 (of 7 total)

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