Title: Image not loading
Last modified: August 22, 2016

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# Image not loading

 *  Resolved [loiruca](https://wordpress.org/support/users/loiruca/)
 * (@loiruca)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/)
 * I downloaded this plugin and it worked perfectly on my site. When I moved the
   site to root the captcha image stopped loading. Uninstall and reinstall two times
   and image still not showing. Permissions on the parent folder as well as the 
   wpcf7_captcha folder are set to 744, also tried 755. The temp folder is not being
   created by the plugin so I manually created in wp-content/uploads/wpcf7_captcha
   but the folder remains empty. I don’t know what to do anymore. Can someone help
   me?
 * [https://wordpress.org/plugins/really-simple-captcha/](https://wordpress.org/plugins/really-simple-captcha/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5423893)
 * Check if you have `WPCF7_CAPTCHA_TMP_DIR` constant defined in wp-config.php. 
   If you have, delete the definition or renew the path.
 * [http://contactform7.com/captcha/](http://contactform7.com/captcha/)
 *  Thread Starter [loiruca](https://wordpress.org/support/users/loiruca/)
 * (@loiruca)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5423956)
 * Thanks so much for your help!
    No, I don’t have that in my wp-config.php file
   so I created the definition manually like so: define( ‘WPCF7_CAPTCHA_TMP_DIR’,‘/
   wp-content/uploads/wpcf7_captcha’ );… and now the image disappeared completely.
   What I am doing wrong?
 *  Thread Starter [loiruca](https://wordpress.org/support/users/loiruca/)
 * (@loiruca)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5424053)
 * Nevermind! I decided to use another plugin.
 *  [Sabita Sahoo](https://wordpress.org/support/users/sabitasahoo/)
 * (@sabitasahoo)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5424084)
 * [@loiruca](https://wordpress.org/support/users/loiruca/), can you pls change 
   the permission of the following directory “/plugins/really-simple-captcha/tmp”
   and check whether its working or not.
 *  Thread Starter [loiruca](https://wordpress.org/support/users/loiruca/)
 * (@loiruca)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5424089)
 * Thanks Sabita, but I’ve already deactivated and deleted this plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Image not loading’ is closed to new replies.

 * ![](https://ps.w.org/really-simple-captcha/assets/icon-256x256.png?rev=1047241)
 * [Really Simple CAPTCHA](https://wordpress.org/plugins/really-simple-captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/really-simple-captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/really-simple-captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/really-simple-captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/really-simple-captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/really-simple-captcha/reviews/)

## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)

 * 5 replies
 * 3 participants
 * Last reply from: [loiruca](https://wordpress.org/support/users/loiruca/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/image-not-loading-3/#post-5424089)
 * Status: resolved