Title: Image not showing when using shortcode
Last modified: July 8, 2019

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# Image not showing when using shortcode

 *  Resolved [russellprisco](https://wordpress.org/support/users/russellprisco/)
 * (@russellprisco)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/image-not-showing-when-using-shortcode/)
 * There was no problem. It was working perfectly, and I cant seem to find out what
   is causing the image to not show all of a sudden. I tried re-uploading the image,
   updating drawattention, updating my theme, using the standard editor to paste
   the shortcode and nothing seems to be working.
 * All the hotspots are there, the image just won’t show using the shortcode.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-not-showing-when-using-shortcode%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Natalie MacLees](https://wordpress.org/support/users/nataliemac/)
 * (@nataliemac)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/image-not-showing-when-using-shortcode/#post-11711676)
 * Hello [@russellprisco](https://wordpress.org/support/users/russellprisco/),
 * I’m sorry you’re having trouble. It looks like you may have added some kind of
   lazy loading to the site – perhaps with Jetpack? Can you try disabling that to
   see if the image works?
 * We had some code in our plugin to handle Jetpack lazy loading, but they may have
   changed how that’s handled in a recent update and we might need to make an update
   to our plugin.
 * Please let me know if disabling lazy loading works.
 * –Natalie
 *  Plugin Author [NSquared](https://wordpress.org/support/users/croixhaug/)
 * (@croixhaug)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/image-not-showing-when-using-shortcode/#post-11711678)
 * Hi [@russellprisco](https://wordpress.org/support/users/russellprisco/), sorry
   to hear it isn’t working! At a glance, it appears you have a lazy load plugin:`
   a3-lazy-load` which might be causing the issue. Could you temporarily disable
   that and see if the image shows up properly? You could also temporarily disable
   Jetpack’s image optimization feature. I suspect that it’s one or both of those
   things contributing to the issue.
 * If you can let us know what you find out, then we could look into a good long-
   term fix
 * Thanks,
    Nathan
 *  Thread Starter [russellprisco](https://wordpress.org/support/users/russellprisco/)
 * (@russellprisco)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/image-not-showing-when-using-shortcode/#post-11711804)
 * Awesome, thank you! It was the a3-lazy-load. I added it as an exception and it’s
   working great now, thanks! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Image not showing when using shortcode’ is closed to new replies.

 * ![](https://ps.w.org/draw-attention/assets/icon-256x256.png?rev=2888664)
 * [Interactive Image Map Plugin - Draw Attention](https://wordpress.org/plugins/draw-attention/)
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 * 3 replies
 * 3 participants
 * Last reply from: [russellprisco](https://wordpress.org/support/users/russellprisco/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/image-not-showing-when-using-shortcode/#post-11711804)
 * Status: resolved