Title: Image optim
Last modified: May 1, 2018

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# Image optim

 *  Resolved [vinnysud](https://wordpress.org/support/users/vinnysud/)
 * (@vinnysud)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/)
 * Hey, for some reason I can’t update the state (step 1) when trying to setup the
   image cache optimization:
 * [https://i.imgur.com/e6mSHKP.png](https://i.imgur.com/e6mSHKP.png)
 * As I saw point coming a lot, my website is in https (and is set as is in the 
   wordpress settings).
 * Any idea idea what I can do?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-optim%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Hai Zheng⚡](https://wordpress.org/support/users/hailite/)
 * (@hailite)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235744)
 * Its an issue from [https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:lscwp:troubleshooting:image_optimize_error](https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:lscwp:troubleshooting:image_optimize_error)
   `
   Hash Does Not Match / No Auth Key`
 * We just improved the compatibility so you don’t need to do it on your side. Please
   try it again.
 *  Thread Starter [vinnysud](https://wordpress.org/support/users/vinnysud/)
 * (@vinnysud)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235790)
 * I tried again, and I still have the issue: do I need to update something?
 *  Plugin Support [Hai Zheng⚡](https://wordpress.org/support/users/hailite/)
 * (@hailite)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235794)
 * Please come to our slack and [@hai](https://wordpress.org/support/users/hai/)
 *  Thread Starter [vinnysud](https://wordpress.org/support/users/vinnysud/)
 * (@vinnysud)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235809)
 * do you have a link for your slack channel? (or an invite?)
 *  Plugin Support [Hai Zheng⚡](https://wordpress.org/support/users/hailite/)
 * (@hailite)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235932)
 * You didn’t check the pinned topic before post.
 * Anyways, please try now. It should be fixed.
 *  Plugin Support [LiteSpeed Lisa](https://wordpress.org/support/users/lclarke/)
 * (@lclarke)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235952)
 * [@vinnysud](https://wordpress.org/support/users/vinnysud/), for future reference,
   you can join our Slack channel through [this link](https://goo.gl/FG9S4N) 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Image optim’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
 * [LiteSpeed Cache](https://wordpress.org/plugins/litespeed-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/litespeed-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/litespeed-cache/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/litespeed-cache/unresolved/)
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 * 6 replies
 * 3 participants
 * Last reply from: [LiteSpeed Lisa](https://wordpress.org/support/users/lclarke/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/image-optim/#post-10235952)
 * Status: resolved