Image optimisation can not pull images

  • Resolved joeymbf2020

    (@joeymbf2020)


    5 years, 10 months ago

    Hi Guys,

    I have got litespeed cache setup perfectly for my site currently, I just have 1 issue with the image optimisation not being able to pull through images.

    I had one image optimised yesterday and then I’d requested another and it would get stuck and I have not had any success in pulling any more images.

    I looked through the forum yesterday for similar problems and I deleted all optimisation data and refreshed everything and had another attempt.

    I have since been unable to pull any images so the issue continues to exist. I have waited 24 hours to see if anything changed but to no avail.

    I am at the point where I could use some guidance from the dev team.

    Report number: FPUDERTL

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • LucasRolff

    (@lucasrolff)

    5 years, 10 months ago

    The notify endpoint (/wp-json/litespeed/v1/notify_img) is giving a 404 not found page.

    This usually happens if the backend IP changes or is configured incorrectly on my.quic.cloud.

    Another reason can be that it’s being blocked/intercepted by some kind of application firewall either on the hosting providers systems or the site itself.

    If you do not have a my.quic.cloud user, you can try doing a domain key refresh in WordPress -> LiteSpeed Cache -> General, and click on “Refresh Domain Key”.

    Thread Starter joeymbf2020

    (@joeymbf2020)

    5 years, 10 months ago

    Hi Lucas,

    Seems to have solved the problem.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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