Image Search feature does not work

  • Resolved dogarguest

    (@dogarguest)


    4 years, 2 months ago

    The “Front End Image Search” does not work as advertised. Only works for a single keyword search. A multiple word search shows all mages with either word, there is absolutely no difference between the “Boolean” or “Natural Language” or the “Minimum Relevance” settings…
    I have complained about this for over two years, nothing has changed or been resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Imagely

    (@imagely)

    4 years, 2 months ago

    While we absolutely understand your frustration regarding the big delays that this issue took before getting resolved and we are sorry about that – Frontend Search is a premium feature and rating NextGen Gallery on behalf of the premium version of our plugin doesn’t look entirely fair and descriptive.

    We have now resolved the Boolean search operators not working in NextGen Pro 3.11.0.

    Please make sure you don’t post here anything that’s premium related as that directly contradicts with this forum’s policy. Anything premium related should be addressed by reaching to our support team directly via the Support page from your Imagely account.

    • This reply was modified 4 years, 2 months ago by Imagely.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 2 months ago

    Now THIS is a “guideline violation”.

    In the user’s review they wrote this.

    I would have never bought the plug in if I knew it did not work as advertised.

    Customers cannot be supported here. That’s not allowed for anyone. For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

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