Title: Image sorting
Last modified: October 4, 2023

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# Image sorting

 *  Resolved [pk2001](https://wordpress.org/support/users/pk2001/)
 * (@pk2001)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/image-sorting-6/)
 * Hi there,
 * i’ve found something that looks like a bug, and don’t know how to solve it.
   My
   gallery is sorting different between computers, I’ve erased all tags and named
   it as I wanted to appear, but seems that the order is not the same on my computer
   than in my client’s computer.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-sorting-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/image-sorting-6/#post-17099599)
 * Hi [@pk2001](https://wordpress.org/support/users/pk2001/),
 * First, let’s ensure that you have cleared the cache from the site/server side
   if such exists then visit the gallery page and [hard refresh](https://www.wpbeginner.com/beginners-guide/how-to-clear-your-browser-cache-in-all-major-browsers-fast-way/#clear-cache-reload)
   it to see if that’ll replace the old content.
 *  Thread Starter [pk2001](https://wordpress.org/support/users/pk2001/)
 * (@pk2001)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/image-sorting-6/#post-17099671)
 * did it but problem persists
   the order on the slideshow is different than the 
   order in the thumbnails 🙁
 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/image-sorting-6/#post-17101768)
 * Hi [@pk2001](https://wordpress.org/support/users/pk2001/),
 * We have noticed that you use Pro Lightbox for your Pro Thumbnail Grid galleries,
   so we hope that you wouldn’t mind contacting us at [https://www.imagely.com/support/](https://www.imagely.com/support/),
   and we’ll take it from there because by this forum’s rules, we aren’t allowed
   to offer premium support here.
 * Thanks for your understanding

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Image sorting’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Imagely](https://wordpress.org/support/users/imagely/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/image-sorting-6/#post-17101768)
 * Status: resolved