Title: Image source not readable error
Last modified: January 4, 2023

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# Image source not readable error

 *  Resolved [vnonj](https://wordpress.org/support/users/vnonj/)
 * (@vnonj)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/)
 * Hello,
 * I discover your plugin.
   For the moment I’m doing some tests. I have selected 
   pages to convert and when I click on “download ebook”, nothing happens and there
   is an error “Image source not readable”.
 * Can you help me please?
 * Thank you!
 * Valerie
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-source-not-readable-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [ferranfg](https://wordpress.org/support/users/ferranfg/)
 * (@ferranfg)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16343816)
 * Hi [@vnonj](https://wordpress.org/support/users/vnonj/)
 * A couple of strategies you can follow to find where the error is coming from:
    - Try selecting your posts one by one to narrow if the error is general or only
      happens in specific posts.
    - Enable the “Validate content before download” checkbox. For instance, it could
      show you that some img tags are missing the src.
    - Check our FAQs. There are some image related errors that may help you [https://docs.mpl-publisher.com/docs/faq/](https://docs.mpl-publisher.com/docs/faq/)
 * Let me know how it goes.
 *  Thread Starter [vnonj](https://wordpress.org/support/users/vnonj/)
 * (@vnonj)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16345946)
 * Thank you very much for your answer!
    - I have tried several pages and every time I get this error “Image source not
      readable”
    - Except on one page where there are validation errors
    - If I click on Validate Download there is no more detail than “Image source
      not readable” so, I don’t see what I should correct
 * Maybe my site is too complex…
 * In any case, thank you for your help
 * Valerie
 *  Plugin Author [ferranfg](https://wordpress.org/support/users/ferranfg/)
 * (@ferranfg)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16353120)
 * Hi [@vnonj](https://wordpress.org/support/users/vnonj/)
 * Can you share a link to a post that is triggering the error? It will help me 
   debug where the error is coming from. If you prefer to do it privately instead
   of here, you can email me at [ferran@mpl-publisher.com](https://wordpress.org/support/topic/image-source-not-readable-error/ferran@mpl-publisher.com?output_format=md)
 *  Thread Starter [vnonj](https://wordpress.org/support/users/vnonj/)
 * (@vnonj)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16355829)
 * Hello [@ferranfg](https://wordpress.org/support/users/ferranfg/),
 * I’ve done some testing. For example:
 * [https://guidedujaponais.fr/conjugaison/](https://guidedujaponais.fr/conjugaison/):
 * Conversion to
    - Txt : Ok
    - Word : Could not load image image_1673291592_1553231405.jpg
    - Epub2 : ok
 * [https://guidedujaponais.fr/classes-mots/les-adjectifs/liaison-entre-adjectifs-japonais/](https://guidedujaponais.fr/classes-mots/les-adjectifs/liaison-entre-adjectifs-japonais/):
    - Txt : Image source not readable
    - Word : Image source not readable
    - Epub2 : Image source not readable
 *  Plugin Author [ferranfg](https://wordpress.org/support/users/ferranfg/)
 * (@ferranfg)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16361201)
 * I have some findings, [@vnonj](https://wordpress.org/support/users/vnonj/)
    1. This error seems related to wrong folder permissions on WordPress. I have been
       able to reproduce it by changing the temp folder. You can get more information
       about fixing folder permissions on this link: [https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/](https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/)
    2. The “Image source not readable” happens when you use a lazy load images plugin.
       In your case, I think you have enabled the Jetpack Lazy Loading images. Try 
       to temporarily disable it and generate the book again. More info: [https://jetpack.com/support/lazy-images/](https://jetpack.com/support/lazy-images/)
 *  Thread Starter [vnonj](https://wordpress.org/support/users/vnonj/)
 * (@vnonj)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16361613)
 * Thank you very much for investigating so much!
 * 1/ I read carefully the link you provided. I’m really afraid to do something 
   stupid by touching these permissions, especially since my FTP software doesn’t
   have numerical values (755) but uses letters (rwx…) for the permissions
 * 2/ Indeed, I had enabled the Jetpack Lazy Loading images. I disabled it temporarily
   but the error was still there.
 * Thank you very much for doing everything to help me. I think I’ll try again in
   a while because your plugin looks really great.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Image source not readable error’ is closed to new replies.

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## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)

 * 6 replies
 * 2 participants
 * Last reply from: [vnonj](https://wordpress.org/support/users/vnonj/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/image-source-not-readable-error/#post-16361613)
 * Status: resolved