Title: image thumbnails lost
Last modified: June 10, 2018

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# image thumbnails lost

 *  Resolved [nolme](https://wordpress.org/support/users/nolme/)
 * (@nolme)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/)
 * Hi,
    we’ve changed our server since a few days and we haven’t see this before.
   So I’m not sure it’s our new provider or ML update problem. On ML admin: – some
   images inside a folder are not displayed (but I can see it throw FTP). I tried
   to uninstall, resync. same problem. – some images seems to be displayed in the
   wrong folder – some images thumbnails are not displayed but if I click on it 
   t set description, alt… it works.
 * On blog, that’s strange too, some image are displayed and some not.
    any idea?
   Thanks, Vincent
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-thumbnails-lost%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10386999)
 * Normally after changing a server or moving a site you first need to update all
   the links or URLs stored in the database and this can be done by using the [better search and replace plugin](https://wordpress.org/plugins/better-search-replace/).
 * Follow these steps:
    1. backup your database 2. deactivate Media Library Folders
   3. Install and activate better search and replace 4. Go the the Better search
   and replace page under Tools in the dashboard menu 5. enter the old URL of the
   site and the new URL of the site. Do not enter the ‘[http://&#8217](http://&#8217);
   or ‘[https://&#8217](https://&#8217); part of the URLs. Also check the option
   to modify ‘guids’ and uncheck the dry run option and run the search and replace.
   6. check to see that images are showing up correctly on your site. 7. Activate
   the Media Library Folders Reset plugin and run the database reset. 8. Deactivate
   Media Library Folders Reset and activate Media Library Folders and it will do
   a fresh scan of your media library.
 *  Thread Starter [nolme](https://wordpress.org/support/users/nolme/)
 * (@nolme)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10388139)
 * hi,
    I’ve changed my server but I have changed the DNS, so url is not changed
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10388272)
 * Some one else reported a problem when they switched from http to https. Does 
   this apply in your case?
 *  Thread Starter [nolme](https://wordpress.org/support/users/nolme/)
 * (@nolme)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10388308)
 * for one of the problem : yes (thumbnails lost)
    for the other (image not reflecting
   real server content)
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10388334)
 * If you changed from http:// to https:// then that would make your images not 
   show up. This would be an issue with your media library from which Media Library
   Folders gets its information.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘image thumbnails lost’ is closed to new replies.

 * ![](https://ps.w.org/media-library-plus/assets/icon-128x128.jpg?rev=1814048)
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 * 5 replies
 * 2 participants
 * Last reply from: [AlanP57](https://wordpress.org/support/users/alanp57/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/image-thumbnails-lost/#post-10388334)
 * Status: resolved