Title: Image upload problem
Last modified: January 13, 2021

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# Image upload problem

 *  Resolved [frankyw](https://wordpress.org/support/users/frankyw/)
 * (@frankyw)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/)
 * Am having a couple of issues with the plugin, would love some help as the plugin
   in general is great.
 * 1. Very strange issue where logged-in users are not able to upload an image, 
   but anonymous users can upload an image no problem. Basically the Upload button
   does not fire any event to upload an image when user is logged in.
 * 2. Clicking on uploaded image opens the image directly, rather than displaying
   a light box (I understand there is a light box that is supposed to display?)
 * 3. Clicking the review button when the form is empty leads to an empty review.
    -  This topic was modified 5 years, 4 months ago by [frankyw](https://wordpress.org/support/users/frankyw/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-upload-problem-45%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [frankyw](https://wordpress.org/support/users/frankyw/)
 * (@frankyw)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/#post-13904737)
 * Also, the count of reviews on the linked page seems to be incorrect. Says 02,
   but shows 3 reviews.
    -  This reply was modified 5 years, 4 months ago by [frankyw](https://wordpress.org/support/users/frankyw/).
    -  This reply was modified 5 years, 4 months ago by [frankyw](https://wordpress.org/support/users/frankyw/).
 *  [Amin](https://wordpress.org/support/users/amin7/)
 * (@amin7)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/#post-13905507)
 * Hi [@frankyw](https://wordpress.org/support/users/frankyw/)
 * Hope you are doing great 😊
 * Thanks for using ReviewX & glad to know you loved our plugin.
 * Mate, after inspecting your site, I found some console errors, I think that can
   cause these issues. Can you please contact our support, [https://reviewx.io/support](https://reviewx.io/support)
   
   Our dedicated support team will respond and solve the issue.
 * The review count difference may because one customer give two reviews, we count
   unique email, But it also can be discussed on our support.
 * Thanks
 * Amin
 *  Thread Starter [frankyw](https://wordpress.org/support/users/frankyw/)
 * (@frankyw)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/#post-13907561)
 * Hi [@amin7](https://wordpress.org/support/users/amin7/)
 * Doing well thanks, hope you are too.
 * Ok I will submit a request via the link, thanks.
 *  Thread Starter [frankyw](https://wordpress.org/support/users/frankyw/)
 * (@frankyw)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/#post-13945436)
 * Theme compatibility issue was resolved by support, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Image upload problem’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [frankyw](https://wordpress.org/support/users/frankyw/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/image-upload-problem-45/#post-13945436)
 * Status: resolved