Title: Image uploader problem
Last modified: August 20, 2016

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# Image uploader problem

 *  [Drew75](https://wordpress.org/support/users/drew75/)
 * (@drew75)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/image-uploader-problem-5/)
 * I just updated to version 3.4.2 and now the image uploader isn’t working properly.
   It’s defaulting to the multi-file uploader and won’t let me switch to the browser
   uploader. I’m using Google Chrome to work on the site. Does anyone have any ideas
   how to fix this or get around it?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Chris Olbekson](https://wordpress.org/support/users/c3mdigital/)
 * (@c3mdigital)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/image-uploader-problem-5/#post-3028077)
 * Hi Drew75,
 * You will need to delete cookies and clear your browsers cache. I experienced 
   the same problem as you describe and fixed it by opening an incognito browsing
   session.
 *  Thread Starter [Drew75](https://wordpress.org/support/users/drew75/)
 * (@drew75)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/image-uploader-problem-5/#post-3028078)
 * Hey Chris, that didn’t fix the problem. I did the version update through the 
   dashboard when it notified me that the new version is available. The image uploader
   worked fine on 3.4.1. I also tried logging into the dashboard with Internet Explorer
   and get the same problem.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Image uploader problem’ is closed to new replies.

## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)
 * [uploading](https://wordpress.org/support/topic-tag/uploading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Drew75](https://wordpress.org/support/users/drew75/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/image-uploader-problem-5/#post-3028078)
 * Status: not resolved

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