Can someone help me troubleshoot image sizes rendering too small? This is a new problem using the same site and procedure as I have for a year.
The most perplexing thing is that it is specific to one source (we have subscriptions with a few stock companies and all of our subscriptions are up to date).
When I place images from that one source now, they are tending to render to a thumbnail size. Specifics below:
- If I don’t place anything next to them, single images render to the correct size.
- If I remove the caption, they render fine regardless of being placed next to other images. Once I add back a caption, they revert back to thumbnail size.
Even images that I placed in stories months ago that were fine then, if I place them now, they render as thumbnails under these 2 conditions. Images from any other source that I place beside or anywhere else in the story renders at the normal size. I did some testing and even old pictures that were fine in old stories render to thumbnails in newly created stories.
The only way to avoid this would be to copy and paste the image as a completely new image and save with no metadata — obviously can’t be the solution. Any ideas?
(I plan on reaching out to this specific stock company when they open, but I think it’s something on our end.)