Title: Import and Export issues
Last modified: August 24, 2016

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# Import and Export issues

 *  Resolved [watermarkedu](https://wordpress.org/support/users/watermarkedu/)
 * (@watermarkedu)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/import-and-export-issues/)
 * Hi Yannick,
 *  First, this is such an essential and outstanding application for WordPress. 
   I can’t thank you enough for putting this together. I was so sad to lose the 
   Blogroll feature in updates to WordPress but had no idea it still existed. With
   your plugin, I can control and utilize the features with ease! I have donated
   and plan to again for your other great plugins!
 *  The problem I am having is both with importing and exporting. I have tried to
   use the import feature and the template provided, but I get the following error:“
   row(s) found. 0 link(s) imported successfully.” To test for errors on my end,
   I simply tried to re-import the template as is, meaning it only had the content
   you provided with the sample link for IGN.com. Is there something I am doing 
   wrong?
 *  Second, can I add other columns for other components of the Blogroll. In particular,
   I am interested in importing my Ratings which is still a feature in the manual
   Add Link option.
 *  Finally, I have hit the Export Links button on the initial screen and the website
   processes something, but then returns to the same screen. I am not given an option
   to download nor do I see a file generated. Again, is there something else I should
   consider?
 *  I really appreciate your assistance at your convenience. Despite these hiccups,
   I am still very happy with the product and the ease of adding links to my pages.
   Thank you again!
 *  -Mark
 * [https://wordpress.org/plugins/link-library/](https://wordpress.org/plugins/link-library/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131361)
 * Thanks for the donation.
 * The main issue that people usually hit is that they are using a mac computer 
   and the text editor they use changes all of the line endings to mac format. This
   format cannot be ready correctly by the web server. Get a text editor where you
   can make sure that line endings are set to Windows or Unix style and save the
   file back. You should then be able to import it.
 * It is not possible to add columns, but I can look at adding that import in early
   June. I am travelling the next two weeks, so no time to work on this.
 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131363)
 * For your question about exporting, after you press export, the page refreshes
   and display a message saying “Download exported links” up top. Just right-click
   on that link and download.
 *  Thread Starter [watermarkedu](https://wordpress.org/support/users/watermarkedu/)
 * (@watermarkedu)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131423)
 * Yannick, you are **awesome**!
 * You are exactly right… I put the CSV file into a Mac version of Microsoft Excel
   and it did not work. I took it over to my PC version and saved it as the file
   type “CSV (MS-DOS)” and it worked like a charm.
 * I also realized that the download link for exporting appears at the top, just
   as you suggested. That helped tremendously.
 * So again, thank you so much for this great app and I will continue to add a donation.
   I will look forward to future updates!
 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131435)
 * Glad to hear that you’re on track and thanks in advance for the additional donation.
   I will get that rating import feature done as soon as I can. Stay tuned!
 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [11 years ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131507)
 * Hi Mark, I got some time on my first evening in Beijing to implement the import
   and export of link ratings. Update, give it a spin and let me know if anything
   is out of place.
 *  Thread Starter [watermarkedu](https://wordpress.org/support/users/watermarkedu/)
 * (@watermarkedu)
 * [11 years ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131523)
 * You are **wonderful**, thank you! It works perfectly and is exactly what I was
   hoping for. Thank you for working on this during your trip, I hope it was not
   only on my behalf. I wish you the best and safe travels!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Import and Export issues’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 6 replies
 * 2 participants
 * Last reply from: [watermarkedu](https://wordpress.org/support/users/watermarkedu/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/import-and-export-issues/#post-6131523)
 * Status: resolved