Title: IMPORT client csv not working
Last modified: May 4, 2021

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# IMPORT client csv not working

 *  [isant](https://wordpress.org/support/users/isant/)
 * (@isant)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/)
 * Hello
    When i clic on SALON and tools and IMPORT CSV button for importing clients
   nothing happen (i try with edge and chrome) How can i do ? Thanks Isabelle

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14404092)
 * Hi,
 * try importing the CSV demo file and see what’s happen.
 *  Thread Starter [isant](https://wordpress.org/support/users/isant/)
 * (@isant)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14406477)
 * Hello
    I can’t import because it’s the button witch doesn’t work ! When i clic
   on the button import nothing appears 🙂 No windows, nothing ! May be ajax problem
   or css ? I desactivate all and the problem is here again. I use ASTRA theme. 
   Thanks for all.
 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14410724)
 * Hi,
 * we are going to check this issue.
 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14410730)
 * Hi,
 * the import tool works, try deactivating all your current plugins, and activate
   a WordPress standard theme and make a test.
 * Also have a look at your developer console for possible JS errors.
 *  Thread Starter [isant](https://wordpress.org/support/users/isant/)
 * (@isant)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14414721)
 * Hello the button dont work with me
    i tested all : desactivate extensions, change
   theme etc how to import manually ? thanks a lot
 *  Thread Starter [isant](https://wordpress.org/support/users/isant/)
 * (@isant)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14416764)
 * Hello i just install a very new fresh wordpress installation with nothing and
   just salon free extension. I try on a windows computer with edge and chrome and
   android phone and iphone. When i clic on the button IMPORT CLIENT CSV nothing
   happen
    Thanks for help
    -  This reply was modified 5 years, 1 month ago by [isant](https://wordpress.org/support/users/isant/).
 *  Thread Starter [isant](https://wordpress.org/support/users/isant/)
 * (@isant)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14416789)
 * Ok I find the problem
 * I have the french version of tool
 * In english “drag your csv file here to import customers”
 * drag and in french “déposer” it’s not exactly the same so i thought that i must
   click and a window appears.
 * :):):)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘IMPORT client csv not working’ is closed to new replies.

 * ![](https://ps.w.org/salon-booking-system/assets/icon-256x256.gif?rev=3214950)
 * [Salon Booking System - Free Version](https://wordpress.org/plugins/salon-booking-system/)
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 * 7 replies
 * 2 participants
 * Last reply from: [isant](https://wordpress.org/support/users/isant/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/import-client-csv-not-working/#post-14416789)
 * Status: not resolved