Title: Import doesn&#039;t fully complete
Last modified: August 21, 2016

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# Import doesn't fully complete

 *  [MarioKnight](https://wordpress.org/support/users/marioknight/)
 * (@marioknight)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/import-doesnt-fully-complete/)
 * While things have been going great this past month, sadly I am coming across 
   issues again today. We’ve successfully imported galleries of around the same 
   size that we were doing when I had posted last month using the import folder 
   feature after we upload our folders, even earlier today. However after a certain
   point, it just stopped working normally. We’re used to seeing the blank white
   page stay on the browser for a period of time before the percentage bar appears
   to generate all the thumbnails. After doing a number of galleries today with 
   this, it decided to just hang on the blank page and never bring up that bar. 
   Strangely enough, even though the process appears to just stop in the browser,
   the database is still being populated in the background. In checking the gallery
   on the backend, it eventually gets fully populated. But because the script stopped
   in the browser, we then have to generate thumbnails page by page in the edit 
   gallery page. I’ve already jacked up variables in php.ini previously, and since
   we’re not importing anything bigger than previously, I’m not sure what else could
   be causing this, especially after working with no issues earlier today. My PHP
   settings can be seen at [http://missdream.org/phpinfo.php](http://missdream.org/phpinfo.php),
   if you can provide any assistance, that would be greatly appreciated. Thanks!
 * [http://wordpress.org/extend/plugins/nextgen-gallery/](http://wordpress.org/extend/plugins/nextgen-gallery/)

The topic ‘Import doesn't fully complete’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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## Tags

 * [blank-page](https://wordpress.org/support/topic-tag/blank-page/)
 * [import issues](https://wordpress.org/support/topic-tag/import-issues/)

 * 0 replies
 * 1 participant
 * Last reply from: [MarioKnight](https://wordpress.org/support/users/marioknight/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/import-doesnt-fully-complete/)
 * Status: not resolved