Title: Import Error
Last modified: May 7, 2024

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# Import Error

 *  Resolved [brendanroach](https://wordpress.org/support/users/brendanroach/)
 * (@brendanroach)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/import-error-66/)
 * Hi 
   I am getting an error message when when I am trying to import reviews from
   another website
    1. I am importing from my own website
    2. I am using the new template provided.
    3. I keep getting “incorrect date format” error message
    4. My WordPress setting for date are 07/05/2024 d/m/Y time 3:19 pm g:i a
 * ![](https://wordpress.org/c80eb9cf-5ad7-43cd-8fbd-f986972c521e)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-error-66%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/import-error-66/#post-17738243)
 * If you used the Export Reviews tool to export your reviews to a CSV file, the
   date format option to select when importing is:
 * `2021-01-13 12:00:00`
 * ![](https://i0.wp.com/i.imgur.com/9I4pFa2.png?ssl=1)
    -  This reply was modified 2 years, 1 month ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
 *  Thread Starter [brendanroach](https://wordpress.org/support/users/brendanroach/)
 * (@brendanroach)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/import-error-66/#post-17740066)
 * Hi, Yes I am using the Export Reviews Tool.
 * Thanks, The file is now importing with the correct date format and all other 
   data.
 * However, the categories (assigned_terms) is now blank
 * Even when I cut and paste the data into the template or manual type the number
   in
 * PS I am using Excel with a PC
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/import-error-66/#post-17746023)
 * Go to the Site Reviews > Categories page, open the screen options and enable 
   the TID and TTID columns. Are both values the same for each category, or are 
   they different?
 * ![](https://i0.wp.com/i.imgur.com/gswoIG3.png?ssl=1)
 *  Thread Starter [brendanroach](https://wordpress.org/support/users/brendanroach/)
 * (@brendanroach)
 * [2 years ago](https://wordpress.org/support/topic/import-error-66/#post-17752554)
 * The TID and TTID have different values in the two sites
 * e.g. Axx.global (importing site) has TID and TTID value of 1772
 * Axx.edu.au (exporting site) has TID and TTID value of 107
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [2 years ago](https://wordpress.org/support/topic/import-error-66/#post-17754412)
 * Are you using the correct Site Reviews category IDs in your CSV file that correspond
   to the Category IDs of the site you are importing reviews to?
 *  Thread Starter [brendanroach](https://wordpress.org/support/users/brendanroach/)
 * (@brendanroach)
 * [2 years ago](https://wordpress.org/support/topic/import-error-66/#post-17766576)
 * Hi,
 * I will give you an example to answer your question.
 * We have a whole of site review category
 * That ID is 113 on axx.edu.au (the exporting site)
 * That ID is 1693 in axx.global (the importing site)
 * PS We have used the WordPress import / Export feature up until now, but it is
   timing out because the file size is too large, I think.
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [2 years ago](https://wordpress.org/support/topic/import-error-66/#post-17767952)
 * Did you adjust the **assigned_terms** column values in your CSV file to use the
   correct term IDs used on your second website?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Import Error’ is closed to new replies.

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## Tags

 * [incorrect date](https://wordpress.org/support/topic-tag/incorrect-date/)

 * 7 replies
 * 2 participants
 * Last reply from: [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/import-error-66/#post-17767952)
 * Status: resolved