Title: Import Error when importing additional FAQs
Last modified: May 27, 2019

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# Import Error when importing additional FAQs

 *  Resolved [emmtey](https://wordpress.org/support/users/emmtey/)
 * (@emmtey)
 * [7 years ago](https://wordpress.org/support/topic/import-error-when-importing-additional-faqs/)
 * Hi,
    as reopening a ticket doesn’t seem to work I’m opening a new one. There 
   are still problems with the import of FAQs.
 * Like previously reported the initial import worked fine.
 * Now I want to import additional FAQs. No matter if I’m using a xlsx or a csv 
   file the import doesn’t work. I don’t get any error message. How do I proceed:
 * 1. Selecting the file
    2. Pressing button “Import Spreadsheet FAQs” 3. Then the
   screen is updating – neither an error message nor a message for successful import
   4. When I have a look in “FAQs” tab there is still the same amount of FAQs as
   before the import.
 * Regards
 * [@emmtey](https://wordpress.org/support/users/emmtey/)

Viewing 1 replies (of 1 total)

 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years ago](https://wordpress.org/support/topic/import-error-when-importing-additional-faqs/#post-11576640)
 * Hi emmtey,
 * (we replied to your other thread on [https://wordpress.org/support/topic/import-error-46/#post-11576617](https://wordpress.org/support/topic/import-error-46/#post-11576617)
   but then saw this thread, so we’ve closed the first one and will respond here
   as well)
 * Could you send us the file at [contact@etoilewebdesign.com](https://wordpress.org/support/topic/import-error-when-importing-additional-faqs/contact@etoilewebdesign.com?output_format=md)?(
   Note: Make sure to reference this thread when you do so we know who you are 🙂)

Viewing 1 replies (of 1 total)

The topic ‘Import Error when importing additional FAQs’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-faqs/assets/icon-128x128.png?rev=1803957)
 * [Ultimate FAQ Accordion Plugin](https://wordpress.org/plugins/ultimate-faqs/)
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 * 1 reply
 * 2 participants
 * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/import-error-when-importing-additional-faqs/#post-11576640)
 * Status: resolved