Title: Import errors
Last modified: July 31, 2025

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# Import errors

 *  Resolved [cbreemer](https://wordpress.org/support/users/cbreemer/)
 * (@cbreemer)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/import-errors-5/)
 * Hy’all, Noptin newbie here. I imported a CSV contacts file and was impressed 
   by the visuals of the process. It said 17 records failed and 11 skipped and now
   I want to find out which those were, and what the problem was with them. But 
   I can’t seem to find a log file or anything. Any help much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/)
 * (@picocodes)
 * [10 months ago](https://wordpress.org/support/topic/import-errors-5/#post-18587601)
 * Hi [@cbreemer](https://wordpress.org/support/users/cbreemer/),
 * Noptin does not log skipped imports. However, imports may be skipped if the email
   is invalid or already exists in your list.
 * Please ensure all emails in your CSV are valid and unique. You can also compare
   your CSV to the subscriber list in Noptin to identify any skipped entries.
 *  Thread Starter [cbreemer](https://wordpress.org/support/users/cbreemer/)
 * (@cbreemer)
 * [10 months ago](https://wordpress.org/support/topic/import-errors-5/#post-18588590)
 * Thanks for your reply. I had already done exactly that and managed to find all
   the errors and duplicates.
 * I’ve never come across software that pointedly reports errors but refuses to 
   give up details. It would have saved me hours of work. Any particular reason 
   why Noptin can’t, or won’t do that?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import errors’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [cbreemer](https://wordpress.org/support/users/cbreemer/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/import-errors-5/#post-18588590)
 * Status: resolved