Title: Import Errors
Last modified: February 14, 2017

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# Import Errors

 *  [ouredgecondo](https://wordpress.org/support/users/ouredgecondo/)
 * (@ouredgecondo)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-errors/)
 * Hi there,
 * We are wondering how to set up an excel file so we can save as CSV and import
   users to CIMY. We keep getting errors (see details below). We want to give each
   user a specific username (their email address).
 * First when we typed in a User ID and Username, we got this error:
 * userid ‘500’ is not present in the DB and the username ‘[email address edited
   out]’ is not present in the DB (line 2)
 * Then when we took those 2 components out, we got this error:
 * userid is missing and username is missing (line 2)
 * Then when we took out just the userID and left in the email address for the username,
   we got this error:
 * userid is missing and the username ‘[email address edited out]’ is not present
   in the DB (line 2)
 * Do you have a sample excel file template we can use? Or how should we set it 
   up for importing?

The topic ‘Import Errors’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [ouredgecondo](https://wordpress.org/support/users/ouredgecondo/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/import-errors/)
 * Status: not resolved