Title: Import/Export
Last modified: August 3, 2020

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# Import/Export

 *  Resolved [bw3em](https://wordpress.org/support/users/bw3em/)
 * (@bw3em)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/)
 * The description clearly states:
 * > Export subscribers to a tab delimited CSV file with a possibility to filter
   > by categories
   >  Import subscribers from a tab delimited CSV file (with the same
   > format as created by the export function) with a possibility to filter the 
   > categories
 * But I cannot find the option. Has it now been removed?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/)
 * (@vandestouwe)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205104)
 * You will find these functions at the bottom of the admin setting for STC. Please
   also look at at the details for this plugin at the tab screen images. The first
   screen images also shows at the bottom the import and the export functions.
 *  Thread Starter [bw3em](https://wordpress.org/support/users/bw3em/)
 * (@bw3em)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205476)
 * Ah apologies, I hadn’t noticed the Admin settings section! All good, thanks 🙂
 *  Thread Starter [bw3em](https://wordpress.org/support/users/bw3em/)
 * (@bw3em)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205601)
 * I subscribed then exported and added my addresses with similar IDs and imported
   them, but get the following error and none were imported. What am I doing wrong
   please?
 * > Category “” not found for “”. Subscriber is added with status: concept
 * All it’s imported is:
 * > (no title) — Draft
 *  Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/)
 * (@vandestouwe)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205644)
 * My guess is that after you have subscribed you did not assigned any categories.
   If you did assigned categories you should see them in the exported list. You 
   must assign to each email addresses one ore more categories. If they do not have
   a category they are assigned with the status draft.
 * Please send me a copy of the csv file that you are importing if you have done
   all the above and still have this problem. Also create an admin account on you
   site so I can analyse the problem. Send me an email (to [sidney@vandestouwe.com](https://wordpress.org/support/topic/import-export-44/sidney@vandestouwe.com?output_format=md))
   with the site, login name, and if needed the password. Attach the csv file to
   the same email.
 * Kind Regards, Sidney
    -  This reply was modified 5 years, 10 months ago by [vandestouwe](https://wordpress.org/support/users/vandestouwe/).
 *  Thread Starter [bw3em](https://wordpress.org/support/users/bw3em/)
 * (@bw3em)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205660)
 * Thanks Sidney, I did apply categories, but have emailed you now.
 * Ema
 *  Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/)
 * (@vandestouwe)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13205760)
 * I checked your file that you where trying to import.
    The file was comma delimited
   while it should have been tab delimited. The format was therefore wrong and STC
   could not do anything with it.
 * Please ensure yourself that the delimiter between the field is a tab and not 
   a comma. comma’s are used to separate the categories from each other.
 *  Thread Starter [bw3em](https://wordpress.org/support/users/bw3em/)
 * (@bw3em)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13206891)
 * Ah good catch, thanks. That has worked a treat 🙂
    Appreciate your help. Ema

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Import/Export’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [bw3em](https://wordpress.org/support/users/bw3em/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/import-export-44/#post-13206891)
 * Status: resolved