• Resolved hallerandrei

    (@hallerandrei)


    HI,

    From this week i cand import or export anything; I tried to update some products, but dont work, i tried to import with only 10 product/csv – dont work.
    I dont have a error message, but the status (that loading line to show progress) doesn’t move.

    Pls help.
    thx

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @hallerandrei,

    I’ve performed some cross-testing for us today on several of my sites which have the latest versions of WordPress, WooCommerce and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour which you describe with regards to importing products using the default WooCommerce Product CSV Import functionality.

    When testing I used the sample data for WooCommerce which is available on Github.

    https://github.com/woocommerce/woocommerce/tree/master/sample-data

    I’d suggest carrying out some testing with the sample data and if the same behaviour occurs try carrying out a conflict test. It may be another plugin which is activated that’s affecting the importation of data.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter hallerandrei

    (@hallerandrei)

    hi,

    thx for answear. This is the list of my plugins:
    http://www.imagebam.com/image/90aaa61343825156 i hope u can see it

    First i begin with the last activated plugins google and fb for woocommerce Export of products was ok, but import doesn’nt work

    Then deactivate all the plugin as u said

    And import worked.

    Now how i know what plugin caused the problem? Activate them one by one?

    Thanks

    Thread Starter hallerandrei

    (@hallerandrei)

    Hi,

    I found it
    W3 Total Cache it was in conflict with woocommerce.

    Any recommendation what i should use instead of w3 total cache?

    Thanks!

    Thread Starter hallerandrei

    (@hallerandrei)

    Mark i resolved 🙂 thx

Viewing 4 replies - 1 through 4 (of 4 total)

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