Title: Import function
Last modified: February 5, 2019

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# Import function

 *  [taroxadam](https://wordpress.org/support/users/taroxadam/)
 * (@taroxadam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/)
 * Good afternoon,
 * I have noticed today in my installation that the import CSV function is not working.
   It hangs on a white screen. I am using WordPress 5.03 and Woocommerce 3.5.4
 * Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Pektsekye](https://wordpress.org/support/users/pektsekye/)
 * (@pektsekye)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/#post-11172176)
 * Hello,
 * Try to split your CSV file and import by parts.
 * Or send the CSV file to me [pektseye@gmail.com](https://wordpress.org/support/topic/import-function-6/pektseye@gmail.com?output_format=md)
   so I can check.
 * Stanislav
 *  Thread Starter [taroxadam](https://wordpress.org/support/users/taroxadam/)
 * (@taroxadam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/#post-11174220)
 * Thank you Stanislav. The file is tiny and only contains 7 rows. I have sent it
   to your email for inspection. The site has recently been moved to a new server
   and I wonder if this could be the problem. Are there any specific requirements
   server-side for the importer to run?
 * Adam
 *  Plugin Author [Pektsekye](https://wordpress.org/support/users/pektsekye/)
 * (@pektsekye)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/#post-11174271)
 * Hello,
 * The previous email is wrong.
 * Send it again to [pektsekye@gmail.com](https://wordpress.org/support/topic/import-function-6/pektsekye@gmail.com?output_format=md)
 * Stanislav
 *  Thread Starter [taroxadam](https://wordpress.org/support/users/taroxadam/)
 * (@taroxadam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/#post-11174603)
 * The error was caused by WordPress memory limit. I have resolved this now.
 * Thank you for your help

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Import function’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [taroxadam](https://wordpress.org/support/users/taroxadam/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/import-function-6/#post-11174603)
 * Status: not resolved