Title: Import Function Showing Blank Sections
Last modified: April 10, 2020

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# Import Function Showing Blank Sections

 *  [audreyhowes](https://wordpress.org/support/users/audreyhowes/)
 * (@audreyhowes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/)
 * We recently used the Customizer theme and the Nimble Builder on this site. The
   homepage looks great (blackbird-dc.com) and we wanted to be able to replicate
   it to build a landing page. We exported the page and imported it to the new page.
   All that shows are blank sections. None of the copy, images, colors, etc. come
   through. Please advise ASAP!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-function-showing-blank-sections%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/#post-12658953)
 * Thanks for reporting your issue.
    Did you get any error message when trying to
   import ?
 * When importing, a dialog box might be open to let you chose how to import your
   sections in the page.
     Did you see it ?
 * Can you send me your import file copied in a .txt file with [this contact form](https://presscustomizr.com/contact)
   so I can test it on my site ?
 * Thank you.
 *  Thread Starter [audreyhowes](https://wordpress.org/support/users/audreyhowes/)
 * (@audreyhowes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/#post-12667583)
 * We don’t get any message when we click import. I am sending the file now via 
   the contact form now.
 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/#post-12670897)
 * Thanks for providing your export. It helped me finding the cause of the problem.
 * At first I’ve tried importing your design without success. Then I went to my 
   media library and could see that the import processed one of the images ( [https://www.blackbird-dc.com/wp-content/uploads/2020/03/katharine_manning_blackbird_dc_workplace-trauma-protocol-2.png](https://www.blackbird-dc.com/wp-content/uploads/2020/03/katharine_manning_blackbird_dc_workplace-trauma-protocol-2.png)).
   The image weight is over 2megabytes, which is very big for an image on the web.
   
   Assuming that the other images probably have a similar weight, it took more than
   the maximum execution time of the server to process all of them, and that’s why
   the import failed.
 * It makes me realize that Nimble Builder misses an option to skip importing images.
   It would be implemented in the next release.
 * For now, my recommendation is to reduce the weight of your images by resizing
   them, compress them, and use jpg instead of png file type. If you’re not familiar
   with image resizing and compression, you’ll find many tools to do that. A good
   tool to compress images online is [https://tinypng.com](https://tinypng.com)
   
   Compressing image is a good practice to get a much faster website. ( example 
   of image best practices : [https://support.squarespace.com/hc/en-us/articles/206542517-Formatting-your-images-for-display-on-the-web](https://support.squarespace.com/hc/en-us/articles/206542517-Formatting-your-images-for-display-on-the-web))
 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/#post-12671963)
 * The new version of Nimble Builder is now available with a new option in the import
   options allowing you to disable image import and use the original url of the 
   image instead.
    That should fix your problem.
 * ![](https://i0.wp.com/user-images.githubusercontent.com/3038156/79222310-94af6a80-
   7e57-11ea-8b8d-7d3a98ba9ac3.jpg?ssl=1)
 * Let me know if you’re still having troubles with import.

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/import-function-showing-blank-sections/#post-12671963)
 * Status: not resolved