Title: Import Issue &#8211; Dates &amp; Users incorrect
Last modified: April 10, 2017

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# Import Issue – Dates & Users incorrect

 *  Resolved [danielsimoncharles](https://wordpress.org/support/users/danielsimoncharles/)
 * (@danielsimoncharles)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/)
 * Hi,
 * I’m having an issue where I moved sites to a new host.
 * During the time the site was with the new host I took 2 orders.
 * I then had to revert back to my old host.
 * I exported the orders from the new site and imported them back into the old site
   9only 2 orders out of sync)
 * The import completed and it imported all orders for today’s date, lost all the
   registered users and basically nulled all my user profiles, dates customer info(
   changed them all to guest)
 * I’ve since restored a backup to restore the orders, but I’m still 2 days behind.
 * Any thoughts on this?
 * Thanks in advance
 * Dan

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [hikeforce](https://wordpress.org/support/users/hikeforce/)
 * (@hikeforce)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/#post-9019599)
 * Hi [@danielsimoncharles](https://wordpress.org/support/users/danielsimoncharles/),
 * Could you please share your CSV with us. So that we can analyze your issue and
   get back to you.
 *  Thread Starter [danielsimoncharles](https://wordpress.org/support/users/danielsimoncharles/)
 * (@danielsimoncharles)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/#post-9020813)
 * Hi,
 * Sure, happy to send you over the CSV.
 * Where should I send it to? I don’t want to share the spreadsheet publicly for
   obvious reasons.
 * Thanks
 * Dan
 *  [hikeforce](https://wordpress.org/support/users/hikeforce/)
 * (@hikeforce)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/#post-9021417)
 * Hi [@danielsimoncharles](https://wordpress.org/support/users/danielsimoncharles/),
 * Could you please share your CSV to [support@xadapter.com](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/support@xadapter.com?output_format=md).
   Our Support Team will help you to resolve the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Import Issue – Dates & Users incorrect’ is closed to new replies.

 * ![](https://ps.w.org/order-import-export-for-woocommerce/assets/icon-256x256.
   gif?rev=3133964)
 * [Order Export & Order Import for WooCommerce](https://wordpress.org/plugins/order-import-export-for-woocommerce/)
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 * 3 replies
 * 2 participants
 * Last reply from: [hikeforce](https://wordpress.org/support/users/hikeforce/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/import-issue-dates-users-incorrect/#post-9021417)
 * Status: resolved