Title: Import Problem
Last modified: April 13, 2018

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# Import Problem

 *  Resolved [dpope0824](https://wordpress.org/support/users/dpope0824/)
 * (@dpope0824)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/)
 * I am importing a custom taxonomy from one site to another and it loses it hierarchy.
   Is there something I am forgetting to do? I am using the migrate packages import/
   export if that makes a difference.
 * Any help would be greatly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Jim True](https://wordpress.org/support/users/jimtrue/)
 * (@jimtrue)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10180041)
 * If you like, you can provide your Package export as a file (you can link it from
   gist.github.com) and I can let you know if it seems like you have a configuration
   error.
 * If before you exported it, under Advanced Options tab for the Taxonomy, **Hierarchical**
   was checked and when you imported in the new site, it wasn’t, then that would
   be a bug and [should be reported through our documented bug process](https://github.com/pods-framework/pods/issues/new).
    -  This reply was modified 8 years, 1 month ago by [Jim True](https://wordpress.org/support/users/jimtrue/).
 *  Thread Starter [dpope0824](https://wordpress.org/support/users/dpope0824/)
 * (@dpope0824)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10185720)
 * [https://gist.github.com/dgpope/4dabebc1e1997777d3a2d9d947f45112](https://gist.github.com/dgpope/4dabebc1e1997777d3a2d9d947f45112)
 * Here is the export and it does show as hierarchical : 1 so that means it should’ve
   stayed as such correct?
 *  Thread Starter [dpope0824](https://wordpress.org/support/users/dpope0824/)
 * (@dpope0824)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10185775)
 * It is actually dropping at least one category entirely when importing, I had 
   a parent category of state and it is disappearing. I have tried clearing cache
   and doing the full reset and deactivate, have also personally deleted all mention
   of the post type and taxonomy from the db before trying another import of both
   at the same time, still the same result for the taxonomy
 *  Thread Starter [dpope0824](https://wordpress.org/support/users/dpope0824/)
 * (@dpope0824)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10186037)
 * Disregard this issue, it is a problem with the buggy and should be drug out back
   and shot wordpress importer.
 *  Plugin Contributor [Jim True](https://wordpress.org/support/users/jimtrue/)
 * (@jimtrue)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10196557)
 * Ah you were trying to actually import the ‘DATA’; that’s not what the Migrate:
   Packages import/export is for. That only imports & exports the structure and 
   any Pods Templates you may have created.
 * If you want to import/export data flawlessly, I’d use WP All Import/Export over
   the WordPress Importer any day.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Import Problem’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [Import](https://wordpress.org/support/topic-tag/import/)
 * [taxonomy](https://wordpress.org/support/topic-tag/taxonomy/)

 * 5 replies
 * 2 participants
 * Last reply from: [Jim True](https://wordpress.org/support/users/jimtrue/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/import-problem-21/#post-10196557)
 * Status: resolved