Title: Import problem Last modified: October 11, 2018 --- # Import problem * Resolved [fajfi](https://wordpress.org/support/users/fajfi/) * (@fajfi) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/) * Hi, I’m using your custom products tabs plugin and wp all import extension. * I added new tabs, first import works good but next look like this. I’m unable to update my site with tabs. * This is my wp all import log: [https://pastebin.com/nRgTsFW0](https://pastebin.com/nRgTsFW0) * How to debug this error? Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770935) * Hi [@fajfi](https://wordpress.org/support/users/fajfi/), * I haven’t seen this before. Can you show me the content of your custom tabs? * Thank you, Kevin. * Thread Starter [fajfi](https://wordpress.org/support/users/fajfi/) * (@fajfi) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770944) * 1. Price history from Content Egg. [content-egg-block template=price_history] * 2. Email Price Alert from Content Egg. [content-egg-block template=custom/all_pricealert_full] * 3. Comments from wpdevart facebook comments and disqus conditional load. [wpdevart_facebook_comment order_type=”social” title_text_color=”#000000″ title_text_font_size=”22″ title_text_font_famely =”monospace” title_text_position=”left” width=”100%” bg_color=”#d4d4d4″ animation_effect =”random” count_of_comments=”2″ ] [js-disqus] * 4. Facebook like box (my own shortcode) [fblikebox] - This reply was modified 7 years, 7 months ago by [fajfi](https://wordpress.org/support/users/fajfi/). * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770970) * Are these global tabs that your applying with the “Yes – Use Saved Tab Title & Content” option or are these tabs that you’re editing for each product with the“ Yes – Edit Tab Title & Content” option? * Thread Starter [fajfi](https://wordpress.org/support/users/fajfi/) * (@fajfi) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770978) * This is tabs for each product by updating yikes_woo_products_tabs on wp all import. - This reply was modified 7 years, 7 months ago by [fajfi](https://wordpress.org/support/users/fajfi/). * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770990) * [https://imgur.com/a/uxJLldL](https://imgur.com/a/uxJLldL) – option 1 or option 2? * Thread Starter [fajfi](https://wordpress.org/support/users/fajfi/) * (@fajfi) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770994) * Option 1: * Yes – Use Saved Tab Tittle & Content - This reply was modified 7 years, 7 months ago by [fajfi](https://wordpress.org/support/users/fajfi/). * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10770998) * Okay. Let me try to make these exact same tabs and run the process 🙂 * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10771059) * Hi [@fajfi](https://wordpress.org/support/users/fajfi/), * Okay, I’ve duplicated the problem. I’m looking for a solution now. * Cheers, Kevin. * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10771117) * Hi [@fajfi](https://wordpress.org/support/users/fajfi/), * I’m not sure why but some characters aren’t allowed in the import. This includes`%`,`?`, and `#`. I’m going to open a ticket with the WP All Import folks and see if they can help me understand and fix this. * Thank you, Kevin. * Thread Starter [fajfi](https://wordpress.org/support/users/fajfi/) * (@fajfi) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10771155) * So this is probably problem with wpdevart_facebook_comment shortcode? * Thanks for help. - This reply was modified 7 years, 7 months ago by [fajfi](https://wordpress.org/support/users/fajfi/). - This reply was modified 7 years, 7 months ago by [fajfi](https://wordpress.org/support/users/fajfi/). * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10771194) * This is definitely a problem with that shortcode. Once I removed the HTML from that shortcode (i.e. `title_text_color=”#000000″`, `width=”100%”` and `bg_color =”#d4d4d4″`) the import ran fine. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Import problem’ is closed to new replies. * ![](https://ps.w.org/custom-product-tabs-wp-all-import-add-on/assets/icon-256x256. png?rev=2489963) * [Custom Product Tabs for WooCommerce WP All Import Add-on](https://wordpress.org/plugins/custom-product-tabs-wp-all-import-add-on/) * [Frequently Asked Questions](https://wordpress.org/plugins/custom-product-tabs-wp-all-import-add-on/#faq) * [Support Threads](https://wordpress.org/support/plugin/custom-product-tabs-wp-all-import-add-on/) * [Active Topics](https://wordpress.org/support/plugin/custom-product-tabs-wp-all-import-add-on/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/custom-product-tabs-wp-all-import-add-on/unresolved/) * [Reviews](https://wordpress.org/support/plugin/custom-product-tabs-wp-all-import-add-on/reviews/) ## Tags * [Import problem](https://wordpress.org/support/topic-tag/import-problem/) * [wpallimport](https://wordpress.org/support/topic-tag/wpallimport/) * 11 replies * 2 participants * Last reply from: [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/import-problem-24/#post-10771194) * Status: resolved