Title: Import problem
Last modified: March 2, 2020

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# Import problem

 *  Resolved [pacofs](https://wordpress.org/support/users/pacofs/)
 * (@pacofs)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/import-problem-29/)
 * Hello!
 * I need to import clients from an old site to my new site but I have an error 
   when i’m importing the csv : [https://imgur.com/QjlgaOw](https://imgur.com/QjlgaOw)
 * And this is the same problem with all my customers :/

Viewing 1 replies (of 1 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/import-problem-29/#post-12499904)
 * [@pacofs](https://wordpress.org/support/users/pacofs/),
 * It seems like you are using an invalid separator.
 * How have you created the file?

Viewing 1 replies (of 1 total)

The topic ‘Import problem’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/import-problem-29/#post-12499904)
 * Status: resolved