Hey there, @alejoxx99! Thanks for contacting us. I’m happy to help you.
Can you please check the troubleshooting steps in this guide?
Please try them and let us know if you need further help with this issue.
You can also find more information about syncing here.
Looking forward to your reply.
Have a wonderful day!
sorry carolm29 but still the inventory in woocommerce don’t get the information it just updated the inventory of the other products but if I create a new product on square it didn’t create on woocommerce, and i have all the background process permissions and the same location, but still nothing happens unless I do it manually.
Zee
(@doublezed2)
Hello alejoxx99,
Thank you for your reply.
I understand that while your existing inventory updates are going through, new products created in Square are not being automatically synced to your WooCommerce store.
Please note that you should allow at least 60 minutes for the automatic sync process to complete fully. If it has been less time than this, there may be a delay before the new products appear in your WooCommerce inventory.
You can find more information at this link:
https://woo.com/document/woocommerce-square/sync-settings/#section-5.
If, after waiting the necessary time, you are still experiencing difficulties, please let me know. 🙂
Best regards.