Title: import user issue
Last modified: September 23, 2021

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# import user issue

 *  Resolved [gnetsimba](https://wordpress.org/support/users/gnetsimba/)
 * (@gnetsimba)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/import-user-issue/)
 * Hello, with this plugin’s all function is working well. but when I’m go to import
   members throgh uploading CSV/XML file – it is showing “There is an error in uploading
   file, Please try again” in a browser popup. Even when I’m going to upload the
   example CSV file what is being linked with plugin, same issue happened. what 
   is the problem or am i doing something wrong?

Viewing 1 replies (of 1 total)

 *  Plugin Author [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * (@reputeinfosystems)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/import-user-issue/#post-14911864)
 * Hello,
 * It seems that either upload_max_filesize may exceed at your server or the ‘wp-
   content/uploads/armember’ directory has no permission to upload the file. Please
   check accordingly and it should work fine.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘import user issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/armember-membership_1a2538.svg)
 * [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup](https://wordpress.org/plugins/armember-membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/armember-membership/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/armember-membership/)
 * [Active Topics](https://wordpress.org/support/plugin/armember-membership/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/armember-membership/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/armember-membership/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/import-user-issue/#post-14911864)
 * Status: resolved