Title: import users
Last modified: August 26, 2022

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# import users

 *  Resolved [informatique49](https://wordpress.org/support/users/informatique49/)
 * (@informatique49)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/import-users-16/)
 * When I created account to new users, they didn’t reserve a mail whereas I checked
   the box for this purpose.
    So the didn’t get there passwords what can I do ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-users-16%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/import-users-16/#post-15952798)
 * [@informatique49](https://wordpress.org/support/users/informatique49/),
 * Surely the emails are being sent but they are not being received.
 * Install some mail log plugins to check if they are being sent. If they are being
   sent and it does not arrive, you can ask your hosting provider to improve the
   mail sending using mail() function in PHP or you can install an SMTP plugin to
   send emails using a valid SMTP server.
 *  Thread Starter [informatique49](https://wordpress.org/support/users/informatique49/)
 * (@informatique49)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/import-users-16/#post-15952826)
 * okay,
    what is the exact name of the extension ?
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/import-users-16/#post-15952837)
 * There are some of them. You can find it in the repository.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘import users’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/import-users-16/#post-15952837)
 * Status: resolved