Title: Import users
Last modified: November 1, 2018

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# Import users

 *  Resolved [gregvas](https://wordpress.org/support/users/gregvas/)
 * (@gregvas)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/import-users-8/)
 * Hi,
 * I am trying to import a large list (2000+) of users from a spreadsheet. The import
   seems to be working fine as I don’t get any notification and the users appear
   under the user list on WP. When creating the users I also set the password that
   I want used through the spreadsheet.
    My issue is that the users that are created
   with the import cannot login, when i enter their user name and password I remain
   stuck on the login page. The users i create manually work fine and both look 
   identical in terms of set-up on WP. so I am struggling to understand what the
   isue is. Could you help me out with that?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-users-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/import-users-8/#post-10840955)
 * Hello Greg,
 * Thank you for writing to us.
 * We have a few questions regarding your import…
 * 1) Are all users and their passwords fully migrated to the database?
    2) Is the
   user active in ProfileGrid >> User Profiles for which you are trying to login?
   3) Is the user assigned to any ProfileGrid User Group?
 * If your answer to all of these is yes, we will require access details to your
   site for a deeper analysis that’ll help us deliver you a quick solution.
 * You can provide us the login details on the ticket you have already created on
   our support portal. Any further communication after receiving the login details
   will be carried out there itself due to security reasons.
 * Please let us know if you require any other assistance.
 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/import-users-8/#post-10886807)
 * Hi Greg,
 * Due to lack of further response from your end, we are marking this ticket as 
   resolved.
 * If you still need our support, please respond back or contact us from our support
   page here: [https://profilegrid.co/contact-us-2](https://profilegrid.co/contact-us-2)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import users’ is closed to new replies.

 * ![](https://ps.w.org/profilegrid-user-profiles-groups-and-communities/assets/
   icon.svg?rev=2547387)
 * [ProfileGrid – User Profiles, Groups and Communities](https://wordpress.org/plugins/profilegrid-user-profiles-groups-and-communities/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profilegrid-user-profiles-groups-and-communities/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/)
 * [Active Topics](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/import-users-8/#post-10886807)
 * Status: resolved