Title: Import users doesn’t work
Last modified: April 19, 2021

---

# Import users doesn’t work

 *  [elcos](https://wordpress.org/support/users/elcos/)
 * (@elcos)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-users-doesnt-work/)
 * Hi,
 * When I upload a csv to import, the colums data is empty, like this:
 * [capture](https://ibb.co/sKFYJzz)
 * I try with the sample data csv a get the same problem.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Asmi Patel](https://wordpress.org/support/users/asmipatel/)
 * (@asmipatel)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-users-doesnt-work/#post-14338612)
 * Hello [@elcos](https://wordpress.org/support/users/elcos/),
 * Can you share the sample csv file with us so that we can check on our end what
   is the issue? (you can upload it on Drive and share the link here)
 * Thank You!
 *  Thread Starter [elcos](https://wordpress.org/support/users/elcos/)
 * (@elcos)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/import-users-doesnt-work/#post-14340090)
 * Here it is: [sample.csv](https://drive.google.com/file/d/1DexGRqg9lH1cYAViXFLPGCEnr2MR1uV8/view?usp=sharing)
 *  [Asmi Patel](https://wordpress.org/support/users/asmipatel/)
 * (@asmipatel)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/import-users-doesnt-work/#post-14550167)
 * Hello [@elcos](https://wordpress.org/support/users/elcos/),
 * If the format of your CSV is the same as you have shared with us above, then 
   the plugin should be able to import the contacts without any issues. Are you 
   still not able to import the contacts?
 *  [Asmi Patel](https://wordpress.org/support/users/asmipatel/)
 * (@asmipatel)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/import-users-doesnt-work/#post-15124027)
 * [@elcos](https://wordpress.org/support/users/elcos/),
 * Any updates on this? Were you able to import your contacts through CSV?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Import users doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 4 replies
 * 2 participants
 * Last reply from: [Asmi Patel](https://wordpress.org/support/users/asmipatel/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/import-users-doesnt-work/#post-15124027)
 * Status: not resolved