Title: importing users
Last modified: November 14, 2016

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# importing users

 *  [rmob1978](https://wordpress.org/support/users/rmob1978/)
 * (@rmob1978)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/)
 * HI!
    I have got a .csv file with all my users. how can I upload it to the plugin?
   thanks!!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8435776)
 * Hi, try the following [documentation](https://simple-membership-plugin.com/simple-membership-bulk-import-member-data-csv-file/).
   Let me know how you go.
 * Regards
 *  Thread Starter [rmob1978](https://wordpress.org/support/users/rmob1978/)
 * (@rmob1978)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8438245)
 * well, first I cannot upload de .csv file , althought I saved it under .csv when
   I upload it I got the message “This is not a valid .csv file extension.”
    than,
   I cannot find this field “Column Names” where is that? is not in my WordPress
   CSV to Database Options
 * help!!
    (thanks!!!!!
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8440483)
 * Hi, the “Column Name” fields is referring to all the fields found in the excel
   file you downloaded. Another words the text file you downloaded contain field
   names. Enter those field names in each corresponding Column Name.
 * Let me know if you need more help.
 * Regards
 *  Thread Starter [rmob1978](https://wordpress.org/support/users/rmob1978/)
 * (@rmob1978)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8442565)
 * Ok!, thanks, but now I uploaded, finally, the file and I get this message “Starting
   raw value exceeds the number of entries being updated to the database from the.
   csv file”
    And obviously when I go to WP membership, my members are not in… What
   can I do? thank you!!!!
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8445490)
 * How many fields does your database accepts? Did you follow all the instructions
   correctly? This is a bit tricky and if you mess up one step then it won’t work.
 * I have tested these steps and it works for me.
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘importing users’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/importing-users-3/#post-8445490)
 * Status: not resolved