Viewing 3 replies - 1 through 3 (of 3 total)
  • Have to tried renaming the plugin directory to plugins.old? Does your host offer caching and has that been cleared? Same for CDN?

    Also, since you have been in contact with said web host, have you asked them:

    1. The version of WordPress installed. Is it quite old?
    2. To disable all plugins. They verified?

    Above, IMO, is either a (word we do not use here)-host issue or a hack (which are much more common with (word we do not use here)-hosts not doing the job well).

    Thread Starter jstom

    (@jstom)

    Hello Pioneer Web Design and thanks for your reply.

    Yes I tried renaming the whole plugin directory but nothing changed about the login. No caching offered as far as I know.

    The version of WP is 4.7.6.

    The site has no issue for a visitor, everything’s ok if you’re a simple user. But no way for me to login again 🙁

    Can you please share the site URL here so we can check a few things? It’s nearly impossible to troubleshoot site issues randomly. Each site is unique and needs to be treated as such.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Impossible to login’ is closed to new replies.