Title: Impressive functionality and straight forward layout
Last modified: September 3, 2016

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# Impressive functionality and straight forward layout

 *  [Ganis Irawan](https://wordpress.org/support/users/dmasta/)
 * (@dmasta)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/)
 * I tested this plugin and like it very much. Setup is breeze, nice layout and 
   full features.
 * Several suggestion:
    add ability to disable either knowledgebase or support ticket
   functionality, so this plugin can be deployed as standalone knowledgebase platform
   or support-ticket platform.
 * I use WHMCS and currently don’t feel like to force client moving into different
   platform just to open support tickets.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Mayeenul Islam](https://wordpress.org/support/users/wzislam/)
 * (@wzislam)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/#post-8112077)
 * @Ganix Irawan
    Thank you very much for the nice and concise feedback, and it’s
   our first feedback. 🙂
 * So nice of you that you suggested a very good feature. And we also think that
   it’s important. So we definitely should go for the feature in any of our future
   release inshALLAH.
 * And hope you won’t mind to revise your review when the feature will be implemented.
   Thank you again for the testing and impression.
 * And good luck with WHMCS.
 *  [diabolico](https://wordpress.org/support/users/diabolico/)
 * (@diabolico)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/#post-8112093)
 * I must agree with Ganis. If you add the option to disable either KB or tickets
   i will immediately come back here and give you 5 stars. It really need this option
   and i dont want to give low score because of that. The rest i tested and it works
   flawlessly. Actually i like this plugin.
 *  Plugin Author [Mayeenul Islam](https://wordpress.org/support/users/wzislam/)
 * (@wzislam)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/#post-8112094)
 * Thanks [@diabolico](https://wordpress.org/support/users/diabolico/)
    We’ve taken
   this _possible_ thing very seriously and are working on this. 🙂
 *  Plugin Author [Mayeenul Islam](https://wordpress.org/support/users/wzislam/)
 * (@wzislam)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/#post-8112102)
 * We’ve updated the plugin (v0.2.0) with a way to disable knowledgebase. With the
   structure and plan from the very beginning, we cannot separate Ticketing and 
   Knowledgebase.
 * So we’re shipping both, but if you want to disable the Knowledgebase, you can
   do that with version 0.2.0.
 * Hope that perfectly fit for you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Impressive functionality and straight forward layout’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/nanosupport_e9e9e9.svg)
 * [NanoSupport — Support Ticketing & Knowledgebase for WordPress](https://wordpress.org/plugins/nanosupport/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nanosupport/#faq)
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 * 4 replies
 * 3 participants
 * Last reply from: [Mayeenul Islam](https://wordpress.org/support/users/wzislam/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/impressive-functionality-and-straight-forward-layout/#post-8112102)