Title: In processing queue Last modified: May 12, 2018 --- # In processing queue * Resolved [lusopc](https://wordpress.org/support/users/lusopc/) * (@lusopc) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/) * Version 2.08 * I already tried disabling background processing and the clear feed process.. disable/enable plugin, etc I don’t have wordfence but stuck on In processing queue for over a month * Thanks Fernando Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10272662) * Hi Fernando, * I think you’ve already entered a ticket in our support system? I replied on that ticket so I would suggest we use that ticket to give you support on this matter. * Please try the actions I mentioned in reply on your ticket and if they did not work please reply on that system because it has more options for us to support you better. * I will close this topic. Don’t hesitate to reopen it should you insist on using this system in stead of our ticket system. * Best regards, Michel * Thread Starter [lusopc](https://wordpress.org/support/users/lusopc/) * (@lusopc) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10274234) * I did not receive any email I just searched my gmail email and checked spam and nothing Thats why I came here * Thanks Fernando * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10274741) * It was not an email I’ve send, but a reply through our ticket system. You had ticket #923. You did enter a support request through our support system here [https://www.wpmarketingrobot.com/support/](https://www.wpmarketingrobot.com/support/) did you not? * But we can of course also use this system to help you with the issue. In my reply I requested you to take the following steps: * ​IMPORTANT NOTE: The following steps are in this specific order for a reason, so don’t skip a step not even if you’ve already done it in an earlier stage. Follow these steps until the issue is solved or you’ve reached step 10. * 1) Make sure you have the latest version of our plugin installed 2) Open the Feed Manager -> Settings page and click the “Clear Feed Process” button. Then try regenerating your feed again 3) If that does not work, open the plugins page and deactivate and reactivate the plugin. Then try again 4) If that still does not work, open the Feed Manager -> Settings page and select the “Re-initiate plugin” button. You will need to reenter your license number after that. Then try again 5) If that does not solve the issue, open the Feed Manager -> Settings page again and select the “Disable background processing” option. Try regenerating the feed again 6) If step 5 also does not solve the issue, open the Feed Manager- > Settings page and de-select the “Disable background processing” option. 7) Open the Console Tab of your browser (see below on how to do that) and see if you get any error message there whilst generating the feed. If you see any error message there, make a screenshot and send that to me. 8) If you don’t see any error message on your Console Tab, look for any error log file in the ‘wp-content/ plugins/wp-product-feed-manager’ folder and in the ‘wp-content’ folder or in the root folder of your webserver. If you find any error log file send that to me. 9) If you can’t find an error log file, try to put your wp-admin account in debug mode (see below on how to do that) and repeat steps 7 and 8. 10) Let me know if all steps above did not help * To open the Browser Console Tab press, depending on your preferred browser: CNTRL +SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). * To put your wp-admin account in debug mode, edit your wp-config.php file and change the lines “define( ‘WP_DEBUG’, false);” and “define( ‘WP_DEBUG_LOG’, false); both to true. Or if you can’t find both lines, add them both just above the line“/* That’s all, stop editing! Happy bloggin. */”. See [https://www.wpsecurityauditlog.com/wordpress-admin/enabling-wordpress-debug/](https://www.wpsecurityauditlog.com/wordpress-admin/enabling-wordpress-debug/) for more information. * Let me know the results. * Best regards, Michel - This reply was modified 8 years, 1 month ago by [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/). * Thread Starter [lusopc](https://wordpress.org/support/users/lusopc/) * (@lusopc) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10275725) * Did not work up to step 7 I actually had already done these before by reading your other posts, but did it again in order * Anyway, the error log is below * 2018-05-05 00:00:29 – Error Message: Error 2122. Checking your license failed. Please contact [support@wpmarketingrobot.com](https://wordpress.org/support/topic/in-processing-queue-2/support@wpmarketingrobot.com?output_format=md) for support on this issue.cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received 2018-05-05 00:01:21 – Error Message: Error 2122. Checking your license failed. Please contact [support@wpmarketingrobot.com](https://wordpress.org/support/topic/in-processing-queue-2/support@wpmarketingrobot.com?output_format=md) for support on this issue.cURL error 28: Operation timed out after 15002 milliseconds with 0 bytes received 2018-05-05 00:01:25 – Error Message: Error 2122. Checking your license failed. Please contact [support@wpmarketingrobot.com](https://wordpress.org/support/topic/in-processing-queue-2/support@wpmarketingrobot.com?output_format=md) for support on this issue.cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received 2018-05-05 00:07:40 – Error Message: Error 2122. Checking your license failed. Please contact [support@wpmarketingrobot.com](https://wordpress.org/support/topic/in-processing-queue-2/support@wpmarketingrobot.com?output_format=md) for support on this issue.cURL error 28: Operation timed out after 15002 milliseconds with 0 bytes received 2018-05-11 00:40:51 – Error Message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 18960 bytes) in file/ home/redcatra/public_html/wp-includes/wp-db.php on line 2794 2018-05-11 04:23: 41 – Error Message: Could not define the channel in a valid Premium plugin version. Feed id = 2018-05-11 04:23:54 – Error Message: Could not add custom fields because I could not define the channel. If not already done add the correct channel in the Manage Channels page. Also try to deactivate and then activate the plugin. 2018-05-13 01:30:53 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-content/plugins/ wp-product-feed-manager/includes/libraries/wppfm-background-process.php on line 392 2018-05-13 02:13:08 – Error Message: PHP Fatal error: Class ‘WPPFM__Feed_Class’ not found in file /home/redcatra/public_html/wp-content/plugins/wp-product-feed- manager/includes/data/class-data.php on line 309 2018-05-13 02:19:43 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file/ home/redcatra/public_html/wp-includes/functions.php on line 330 2018-05-13 03: 32:17 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/formatting.php on line 0 2018-05-13 03:33:05 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/class-wp- hook.php on line 275 2018-05-13 03:34:21 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/ formatting.php on line 1983 2018-05-13 03:36:36 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/ wp-includes/wp-db.php on line 1924 2018-05-13 03:38:21 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/ wp-includes/wp-db.php on line 1924 2018-05-13 03:39:46 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/ wp-includes/wp-db.php on line 1958 2018-05-13 03:41:04 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/ wp-includes/cache.php on line 533 2018-05-13 03:44:51 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/ wp-includes/class-wp-list-util.php on line 104 2018-05-13 03:49:40 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/ redcatra/public_html/wp-includes/wp-db.php on line 1469 2018-05-13 03:55:08 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/wp-db.php on line 2818 2018-05- 13 04:03:11 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/cache.php on line 700 2018-05-13 04:03:40 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/plugin. php on line 131 2018-05-13 04:04:34 – Error Message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in file /home/redcatra/public_html/wp-includes/ plugin.php on line 201 2018-05-13 05:18:54 – Error Message: PHP Fatal error: Class ‘WPPFM__Feed_Class’ not found in file /home/redcatra/public_html/wp-content/ plugins/wp-product-feed-manager/includes/data/class-data.php on line 309 * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10275888) * Is your site in a multi-site configuration? * Thread Starter [lusopc](https://wordpress.org/support/users/lusopc/) * (@lusopc) * [8 years, 1 month ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10280222) * No, just one site * Thread Starter [lusopc](https://wordpress.org/support/users/lusopc/) * (@lusopc) * [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10293192) * it’s still stuck * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10293758) * I am still working on it. * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10297995) * Hello [@lusopc](https://wordpress.org/support/users/lusopc/), * I have a patch file, but this support forum does not have the option to send you any files. So we have two options: 1) You can open a ticket in our own support system here: [https://www.wpmarketingrobot.com/support/](https://www.wpmarketingrobot.com/support/) or 2) You can send me an email (michel@wpmarketingrobot.com) so I know your mailaddress and then I can send you the patch via mail. * Best regards, Michel * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10326170) * Hi [@lusopc](https://wordpress.org/support/users/lusopc/), * Please update the plugin to the latest version and test it again. Let me know the results. * Best regards, Michel * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10366475) * Hello [@lusopc](https://wordpress.org/support/users/lusopc/), * I hope we were successful in helping you resolve your issue with WooCommerce Google Feed Manager! Since we have not heard back from you in the past 2 weeks I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you! * Thanks and have a great day! Michel Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘In processing queue’ is closed to new replies. * ![](https://ps.w.org/wp-product-feed-manager/assets/icon-256x256.png?rev=3208464) * [WPMR Google Feed Manager for WooCommerce – Sell on Google Merchant Center & Shopping](https://wordpress.org/plugins/wp-product-feed-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-product-feed-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-product-feed-manager/) * [Active Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-product-feed-manager/reviews/) * 11 replies * 2 participants * Last reply from: [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * Last activity: [8 years ago](https://wordpress.org/support/topic/in-processing-queue-2/#post-10366475) * Status: resolved