Title: In Progress
Last modified: May 21, 2024

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# In Progress

 *  Resolved [mazenla](https://wordpress.org/support/users/mazenla/)
 * (@mazenla)
 * [2 years ago](https://wordpress.org/support/topic/in-progress-3/)
 * Hello,
 * We have been using the EWWW Image plugin for a long time and it was working properly.
   However, we have noticed that all the images we have uploaded in the past 3 weeks
   remain in the “In Progress” stage. Could you help us resolve this issue?
 * What should we do to understand the cause of this problem?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [adamewww](https://wordpress.org/support/users/adamewww/)
 * (@adamewww)
 * [2 years ago](https://wordpress.org/support/topic/in-progress-3/#post-17771099)
 * Hello,
 * It could be that there could be a queue that is stuck. You can either check the
   top of the plugin settings or go into the Tools->EWWW menu and it should show
   you your queue along with a button that says “Clear Queue”. Clicking that button
   will reset it, then you can try to start the bulk optimization over again.
 *  Thread Starter [mazenla](https://wordpress.org/support/users/mazenla/)
 * (@mazenla)
 * [2 years ago](https://wordpress.org/support/topic/in-progress-3/#post-17773521)
 * When I went to the Tools->EWWW, it showed me this:
 * Current queue status: idle
   There are 573 images in the queue currently.Clear 
   Queue
 * So, Do I have to click on the “Clear Queue” button?
 * and after clicking on it, What do I have to do after that?
 *  Plugin Support [adamewww](https://wordpress.org/support/users/adamewww/)
 * (@adamewww)
 * [2 years ago](https://wordpress.org/support/topic/in-progress-3/#post-17773942)
 * Yes, click the “Clear Queue” button. Then you will want to run a Bulk Optimization
   to get the images that have been uploaded but not optimized yet. I would recommend
   doing it in the EWWW IO plugin settings as a “Scan Only” option so you can see
   what will be optimized. I have a video on this here: [https://www.youtube.com/watch?v=cyntnjs7qkE](https://www.youtube.com/watch?v=cyntnjs7qkE)
 *  Plugin Support [adamewww](https://wordpress.org/support/users/adamewww/)
 * (@adamewww)
 * [2 years ago](https://wordpress.org/support/topic/in-progress-3/#post-17801924)
 * Hello,
 * As I haven’t heard anything more about this, I’m going to resolve this thread.
   If you have further questions, please feel free to open a new one!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘In Progress’ is closed to new replies.

 * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276)
 * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [adamewww](https://wordpress.org/support/users/adamewww/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/in-progress-3/#post-17801924)
 * Status: resolved