Okay. That doesn’t give me much to go on, but I’ll look out for it to see if I can reproduce it. In any case this doesn’t strike me as a support request as much as a possible bug, especially if it can be reproduced.
Thank you
I’ve found some more problems, I cant seem to get this thing to map anything because there are no objects showing in salesforce. I’m new to this project, so I’m wondering what could be causing this.
Salesforce
That is helpful. There appear to be several issues:
1. You don’t seem to have authorized the plugin to connect to your Salesforce. That is what the “Salesforce needs to be authorized” message indicates. More specifically, the plugin does a check to see if you’ve done an authorization within Salesforce, and if not, it shows that message. I’m not sure how you got to this screen without authorizing. I’m going to see if I can determine how that happened; it shouldn’t be possible.
2. If the plugin was authorized in Salesforce (I think you wouldn’t see that message), there are a few cases where you wouldn’t see Salesforce objects in the dropdown. This happens if the app in Salesforce is not given the correct permissions. Usually you need “Perform requests on your behalf at any time” for OAuth Scope as well as “Access and manage your data (api)” as permissions on the Salesforce app.
It’s possible that if you’ve already tried to authorize the plugin in Salesforce, it doesn’t have the correct permission level and it’s confusing itself. I haven’t seen that happen this way, but it is possible.
Sorry, somehow the account switched.
I had already authorized. But now, I click on the Authorize and it takes me to the dashboard with no additional errors in the error logs. Strange.
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This reply was modified 6 years, 7 months ago by
Michael.
All of the Permissions you listed have been provided.
Application Permissions: Perform requests on your behalf at any time
Provide access to custom applications
Access your basic information
Full access
Provide access to your data via the Web
Access and manage your data
Tried clearing plugin cache and got this..
“There was an error clearing the plugin cache. Try refreshing this page.”
I think you might could try uninstalling and reinstalling the plugin. It appears to be giving you a lot of trouble, maybe because the initial install didn’t seem to finish.
Hey Jonathan,
First… THANKS FOR YOUR REPLY AND HELP!!!!
Second… Got another hint…
Tried to authorize today. This time I didn’t jump to my dashboard. I think its cause I may not have been authorized in salesforce today. So I got an error from salesforce:
“We can’t authorize you because of an OAuth error. For more information, contact your Salesforce administrator.
OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occured during authentication. Please try again.”
Now I tried again (while logged in) I get a redirect to the dashboard. I’m going to report this as a bug because it should be giving us the error if Im logged in.
Now I’m wondering why it doesn’t authorize. I’ll try a few more times.
And now, I logged out. Tried the authorize again. This time after logging into salesforce, it took me right to the dashboard. So the issue is a bit more complicated. Would help if I could see an error somehow.
solved it. Did a new App and reset all the values in salesforce.
