Title: Incompatibility problem from version 4
Last modified: May 12, 2022

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# Incompatibility problem from version 4

 *  Resolved [adritin](https://wordpress.org/support/users/adritin/)
 * (@adritin)
 * [4 years ago](https://wordpress.org/support/topic/incompatibility-problem-from-version-4/)
 * Good morning.
    I have a website that I have been using for a long time, The Post
   Grid. I never had any problems, until I upgraded to version 4. I use to analyze
   the behavior of plugins and loading times, which is called Code Profiler. Since
   The post Grid was updated, when I want to launch the Profiler, it returns the
   following error:
 *     ```
       12-May-22 13:21:03 INFO  Starting Code Profiler v1.4.1 for ********************** (profile: 2022-05-12_361661)
       12-May-22 13:21:04 ERROR Error: E_ERROR (Uncaught Error: Class 'RT\ThePostGrid\Controllers\Admin\PostTypeController' not found in /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php:83 - Stack trace: - #0 /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php(61): RtTpg->__init() - #1 /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php(69): RtTpg->__construct() - #2 /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php(210): RtTpg::getInstance() - #3 /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php(213): rtTPG() - #4 /home/********/public_html/wp-content/plugins/the-post-grid/the-post-grid.php(34): require_once('/home/********/...') - #5 /home/********/public_html/wp-settings.php(418): include_once('/home/********/...') - #6 /home/********/public_html/wp-config.php(108): require_once('/home/********/...') - #7 /home/********/public_html/wp-load.php(50): require_once('/home/********/...') - #8 /home/********/public_html/wp-blog-header.php(13): require_once('/home/ - line 83 in /home/********/public_html/wp-content/plugins/the-post-grid/app/RtTpg.php)
       12-May-22 13:21:04 ERROR The website returned the following HTTP status code: 500 Internal Server Error. By default, the profiler will always abort and throw an error if the server did not return a 200 HTTP status code. You can change that behaviour in the Settings section if the page you are profiling needs to return a different code (3xx, 4xx or 5xx).
       ```
   
 * (The parts of the log that are with several successive asterisks, it was my replacement,
   since data from my website appeared that may be sensitive)
    I’ve already contacted
   the Code Profiler team about this issue, but since this is clearly an issue stemming
   from The Post Grid, they strongly encouraged me to contact you. Could you help
   me to solve this problem? As I said before, everything was working great until
   your application was updated to version 4.x. I have all the plugins updated and
   I don’t want to do without any of the two applications mentioned in this message.
   I also clarify that the 500 error is not real, since my website never suffered
   a crash, and continues to function normally.
 * Thanks in advance. And I await your prompt response.

Viewing 1 replies (of 1 total)

 *  Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/)
 * (@techlabpro1)
 * [4 years ago](https://wordpress.org/support/topic/incompatibility-problem-from-version-4/#post-15643505)
 * Hello,
 * Sorry, you face issues. Maybe any file missing when you update. Please delete
   the plugin and install it again.
 * Let me know how it works?
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Incompatibility problem from version 4’ is closed to new replies.

 * ![](https://ps.w.org/the-post-grid/assets/icon-256x256.gif?rev=2647621)
 * [The Post Grid – Shortcode, Gutenberg Blocks and Elementor Addon for Post Grid](https://wordpress.org/plugins/the-post-grid/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-post-grid/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-post-grid/)
 * [Active Topics](https://wordpress.org/support/plugin/the-post-grid/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-post-grid/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-post-grid/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [RadiusTheme](https://wordpress.org/support/users/techlabpro1/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/incompatibility-problem-from-version-4/#post-15643505)
 * Status: resolved