Incompatibility with DIVI 4 theme

  • Resolved nvpwpsupport

    (@nvpwpsupport)


    3 weeks ago

    Since the 6.16.2 update, when we try and save edits made with the DIVI 4 theme we get the following error from the theme:

    “An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

    Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

    Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.”

    Altering any of those settings does not make any difference. On the server logs we see:

    “AH01071: Got error ‘; PHP message: PHP Warning: Undefined property: WP_Post_Type::$taxonomy in /home/virtual/********/*/*********/public_html/wp-content/themes/Divi/includes/builder/frontend-builder/theme-builder/ThemeBuilderRequest.php on line 73’

    If we deactivate the plugin, the error goes away.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    2 weeks, 4 days ago

    Hi @nvpwpsupport

    Thanks for reaching out — happy to help with this.

    Upon checking the server logs you provided, it appears the errors are originating from the Divi theme rather than The Events Calendar itself.

    Because of that, I’d recommend reaching out to your theme developer for further assistance. They may have already encountered a similar issue before and could potentially provide a workaround or fix specific to the theme.

    Let me know if you have any other questions or concerns.

    Plugin Support Darian

    (@d0153)

    2 weeks, 1 day ago

    Hi there,

    It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now.

    If you still need assistance, feel free to reopen this thread or start a new one.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.