Title: Incompatible
Last modified: August 22, 2018

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# Incompatible

 *  Resolved [Antonio Reina](https://wordpress.org/support/users/antonioreina/)
 * (@antonioreina)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/incompatible-12/)
 * Hi!
 * I cannot make work your plugin in my site.
 * After install and add a new item glossary, the site stop working.
 * You can find the glossary page here:
    [https://www.televisando.com/las-mejores-frases-de-peliculas](https://www.televisando.com/las-mejores-frases-de-peliculas)
 * I suppose there is a kind of incompatibility with a plugin, but I cannot find
   it out…
 * How can I sort it out?
 * Thank you so much in advance!!
 * Regards.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincompatible-12%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [CreativeMindsSolutions](https://wordpress.org/support/users/creativemindssolutions/)
 * (@creativemindssolutions)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10613937)
 * Please check your PHP version. It should be higher than 5.6
 * Also check if your theme is conflicting with the plugin by changing it for a 
   minute and checking
 * Last is to check for missing PHP modules as the plugin requires the following
   modules
    – mbstring – intl
 *  Thread Starter [Antonio Reina](https://wordpress.org/support/users/antonioreina/)
 * (@antonioreina)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10614063)
 * Done!!
 * My PHP version was lower than 5.6. **Now is working properly**!
 * QUESTION: Could you tell me if is posible to move the Glossary at the top of 
   a page? Now is at the bottom.
    [https://www.televisando.com/las-mejores-frases-de-peliculas](https://www.televisando.com/las-mejores-frases-de-peliculas)
 * THANK YOU SO MUCH!!
 * I will rate you as you deserve.
 * Regards.
    -  This reply was modified 7 years, 9 months ago by [Antonio Reina](https://wordpress.org/support/users/antonioreina/).
 *  Plugin Author [CreativeMindsSolutions](https://wordpress.org/support/users/creativemindssolutions/)
 * (@creativemindssolutions)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10616043)
 * I see a 404 on this page
 *  Thread Starter [Antonio Reina](https://wordpress.org/support/users/antonioreina/)
 * (@antonioreina)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10764536)
 * Hi!
 * I would like to know how I can solve this issue.
 * The glossary keeps with no margin or padding on the left side.
 * You can find it here:
 * [https://www.televisando.com/frase-de-la-pelicula](https://www.televisando.com/frase-de-la-pelicula)
 * Details:
 * – PHP version: 7.1
    – CM Tooltip Glossary: 3.6.6
 * Thank you so much in advance!
 * Regards.
 *  Plugin Author [CreativeMindsSolutions](https://wordpress.org/support/users/creativemindssolutions/)
 * (@creativemindssolutions)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10764695)
 * This is a css issue
 * For example
 * .listNav {
    margin-left: 100px; }
 * But you need to add some custom css to solve this as there is some conflict with
   your theme
 *  Thread Starter [Antonio Reina](https://wordpress.org/support/users/antonioreina/)
 * (@antonioreina)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10768308)
 * Done!
 * Thank you so much!
 * Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Incompatible’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-tooltipglossary/assets/icon-256x256.png?rev=2072169)
 * [CM Tooltip Glossary](https://wordpress.org/plugins/enhanced-tooltipglossary/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-tooltipglossary/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enhanced-tooltipglossary/)
 * [Active Topics](https://wordpress.org/support/plugin/enhanced-tooltipglossary/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-tooltipglossary/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enhanced-tooltipglossary/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Antonio Reina](https://wordpress.org/support/users/antonioreina/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/incompatible-12/#post-10768308)
 * Status: resolved